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Arenal Suites Gran Vía

Name: Arenal Suites Gran Vía
Address: Calle Silva 14, Madrid, ES

9.2/ 10Excellent

·Apartments

Guest education on local ecosystems and cultureAir conditioningFamily roomsLift / ElevatorExpress check-in/check-outSafety deposit boxAll 46 facilities +

Review

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests praise the prime location near Gran Via, cleanliness, quietness, and helpful staff. Common complaints include uncomfortable sofa beds, poor lighting in some rooms, and lack of basic supplies like laundry pods and condiments.

Dimension scores · cross-source

Location9.8

Service9.7

Rooms9.6

Facilities9.5

Cleanliness9.5

Surroundings9.4

Wi-Fi9.1

Value9.1

＋ PraisedExcellent location near Gran Vía and Callao metro · Professional and friendly staff · Bright, clean and fully equipped apartments · Prime location, walkable to major attractions

－ ComplaintsA few steps before reaching the elevator · Wish for olive oil, black pepper and laundry detergent · Uncomfortable sofa bed · Insufficient AC cooling

KEYIdeal for travelers seeking central convenience and quiet. Avoid sofa beds if comfort is priority; bring own condiments and laundry pods.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located near transport and attractions?＋

Located centrally near Gran Vía and the metro, within walking distance to major squares and Puerta del Sol. It scores 9.8 for location across 80 reviews and remains quiet despite its central spot.

serviceHow is the service quality at the hotel?＋

Service scores 9.7, with guests praising the responsive and professional staff, notably Cristian and Maria. The hotel maintains a 99% recommendation rate.

roomAre the rooms well-equipped, and what should I know before booking?＋

Rooms score 9.6 and include flat-screen TVs, free WiFi, and fully equipped kitchens. Some units may lack windows or have firm sofa beds, so verify the room type when booking.

facilityWhat key facilities and hygiene measures are available?＋

Cleanliness and facilities both score 9.5. Amenities include air conditioning, soundproof rooms, elevators, and contactless check-in, alongside professional disinfection and grocery delivery.

familyIs this hotel suitable for families with children?＋

Children are welcome and family rooms are available. Family guests praise the central location, nearby supermarkets, and quiet modern apartments, making it ideal for trips with kids.

policyWhat are the check-in/check-out times, and are pets allowed?＋

Check-in is at 15:30 and check-out at 11:00, with express and contactless options available. Pets are not permitted, but cashless payment is offered.

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Room types · 9

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Deluxe Apartment

1 × Double bed60 ㎡up to 4

This apartment includes 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and free toiletries. In the well-equipped kitchen, guests will find kitchenware, an oven, a microwave and a toaster. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, soundproof walls, a tea and coffee maker, as well as a dining area. The unit has 2 beds.

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Family Apartment, 2 Bedrooms, City View (2)

2 × Double bed / 1 × Sofa bed60 ㎡up to 6

2 Double Beds and 1 Double Sofa Bed645-sq-foot room with city views Layout - 2 bedrooms and dining areaInternet - Free WiFi Entertainment - 43-inch Smart TVFood & Drink - Kitchen with refrigerator, stovetop, oven, and microwaveSleep - A down duvet and bed sheets Bathroom - 2 bathrooms, bathtub or shower, free toiletries, and a hair dryerPractical - Washer/dryer, safe, and guidebooks; cribs (surcharge) available on requestComfort - Air conditioning and heatingNeed to Know - Limited housekeepingNon-Smoking

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Superior Apartment

1 × Double bed60 ㎡up to 6

This apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. In the well-fitted kitchen, guests will find kitchenware, an oven, a microwave and a toaster. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, soundproof walls, a tea and coffee maker, as well as a dining area. The unit has 3 beds.

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Apartment

1 × Sofa bed45 ㎡up to 4

This apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The well-equipped kitchen features kitchenware, an oven, a microwave and a toaster. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, soundproof walls, a tea and coffee maker, as well as a dining area. The unit has 2 beds.

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Business Apartment, 1 Bedroom (6)

1 × Double bed40 ㎡up to 2

1 Double Bed430 sq feet Layout - Bedroom and dining areaInternet - Free WiFi Entertainment - 43-inch Smart TVFood & Drink - Kitchen with refrigerator, stovetop, oven, and microwaveSleep - A down duvet and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Washer/dryer, safe, and guidebooks; cribs (surcharge) available on requestComfort - Air conditioning and heatingNeed to Know - Limited housekeepingNon-Smoking

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One-Bedroom Apartment

1 × Queen bed40 ㎡up to 2

The air-conditioned apartment features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Guests can make meals in the kitchen that is equipped with kitchenware, an oven, a microwave and a tea and coffee maker. This apartment has a washing machine, soundproof walls, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.

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Business Studio (8)

1 × Double bed30 ㎡up to 2

1 Double Bed322 sq feet Internet - Free WiFi Entertainment - 43-inch Smart TVFood & Drink - Kitchen with refrigerator, stovetop, oven, and microwaveSleep - A down duvet and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Washer/dryer, safe, and guidebooksComfort - Air conditioning and heatingNeed to Know - Limited housekeeping, no cribs (infant beds) availableNon-Smoking

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Studio Apartment

1 × Queen bed30 ㎡up to 2

The air-conditioned apartment features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. In the well-equipped kitchen, guests will find kitchenware, an oven, a microwave and a tea and coffee maker. This apartment has a washing machine, soundproof walls, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.

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Business Apartment

1 × Queen Bed16 ㎡up to 2

1 Queen Bed172 sq feet Layout - Bedroom and living roomInternet - Free WiFi Entertainment - 43-inch Smart TVFood & Drink - Kitchen with refrigerator, stovetop, oven, and microwaveSleep - A down duvet and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Washer/dryer, safe, and guidebooksComfort - Air conditioning and heatingAccessibility - Wheelchair accessibleNeed to Know - Limited housekeeping, no cribs (infant beds) availableNon-Smoking

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Nearby & map

DiningSights

Paco Roncero

Creative · ★★ Michelin

€€€€

Displaying an elegant avant-garde aesthetic, this is a truly unique space... on the top floor of a nineteenth-century building!Here, where there is also a spectacular terrace, you can enjoy a culinary experience in the form of four menus, all with wine pairing options: Esencia laborables (available Thursday and Friday at lunchtime), Esencia (evenings and Saturdays, with the possibility of adding further dishes), the so-called Madrid, Madrid, Madrid and, finally, the so-called Gran Madrid. Chef Paco Roncero, who has an unwavering enthusiasm for olive oil, demonstrates his full creativity in his

636m

DSTAgE

Creative · ★★ Michelin

€€€€

The most striking thing about this restaurant housed in an industrial loft in the Salesas district of the city is how it embodies Vitoria-born chef Diego Guerrero's determination to be free to create, to surprise and to break down the barriers around our personal comfort zones. The high-ceilinged interior has a relaxed feel with its exposed brick walls, retro design features, internal patio and an open-view kitchen that maximises the connection between the chefs and their customers. There’s also an annexe (DSPOT Studio & Events) dedicated to creativity, research and event planning. Thanks to h

930m

Gofio

Contemporary, Regional Cuisine · ★ Michelin

€€€€

It was clear that Gofio’s cuisine needed a change of scenery and a larger space in which to give full rein to the cuisine of the Canary Islands, and at first glance it seems to have worked!The new premises, located in a street parallel to the ever-busy and bustling Gran Vía, is laid out on two floors with a private space at street level and the main dining room in the basement, in the style of a modern bistro with an open kitchen. The Tenerife-born chef at the helm, Safe Cruz, showcases the traditional flavours of the islands from a creative perspective on three tasting menus (Gofio Express, C

563m

CEBO

Creative · ★ Michelin

€€€€

Located inside the luxurious and centrally located Hotel Urban, CEBO is run by Javier Sanz and Juan Sahuquillo, two young chefs who have enjoyed considerable success at their restaurants in Casa-Ibáñez (Cañitas Maite Gastro and Oba-). In this intimate and romantic setting, where high levels of service are very much to the fore, they look to explore in even greater detail the natural flavour of every ingredient (sourced from their own vegetable garden and small-scale producers around the country) with a focus on simplicity and superb technique, as highlighted in sauces that are perfectly balanc

869m

Deessa

Creative · ★★ Michelin

€€€€

Deessa is a restaurant like no other and is the gourmet standard-bearer of the Mandarin Oriental Ritz in Madrid. The incomparable dining room, exquisitely laid out in the Alfonso XIII salon overlooking the garden, is the perfect setting in which to savour the intrinsic beauty of the great Quique Dacosta’s exquisite culinary vision. This celebrated chef keeps a watchful eye on everything here, closely following the cuisine created by resident head chef Domenico Vildacci. Their elegant dishes exploring the flavours of the Mediterranean and the Extremadura region are showcased on two tasting menu

1.3km

Chispa Bistró

Modern Cuisine · ★ Michelin

€€€

A restaurant with an industrial vibe in the heart of the city’s Chueca district, featuring an open-view kitchen impressively and enthusiastically run by Juan D'Onofrio, a young Argentinian-born chef who is very happy with his life in Madrid.The aim of the contemporary cuisine here is to showcase the full nuances of the Mediterranean, to which the chef adds interesting Argentinian influences, with a strong focus on fire and the grill (all dishes pass over the coals or are smoked), and the use of aged fish and meat in which every flavour is emphasised. The à la carte, with the option of half por

910m

Toki

Japanese · ★ Michelin

€€€€

Savour Japanese cuisine in this exclusive restaurant bearing the hallmark of famous sommelier Marcos Granda, where the full focus is on enjoying the experience without worrying about the time (“toki” in Japanese). In this intimate and exclusive setting centred around a single sushi bar that is designed to personalise the guest experience to the full (Toki only has six seats!), chef Tadayoshi Teddy Motoa guides us on a magnificent journey through the history and evolution of Japanese cooking. His tasting menu shows us how the preparation of nigiri has changed over time (especially in the prepar

1.1km

Corral de la Morería Gastronómico

Modern Cuisine · ★ Michelin

€€€€

Home to the “world’s best flamenco tablao”, this historic venue is now enhanced by two highly distinct dining spaces: the Tablao restaurant, where you can dine while watching the live flamenco show; and a separate contemporary gastronomic space which is much quieter and has seating for just eight guests.In the latter, overseen by chef David García, the decor and service shine through, providing an impressive backdrop for a single, modern tasting menu (Compás) with a strong nod to the chef’s Basque origins. Another impressive feature here is the sublime wine cellar, which boasts a magnificent s

1.1km

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

Arenal Suites Gran Vía

Guest scores & sentiment

Room types · 9

Deluxe Apartment

Family Apartment, 2 Bedrooms, City View (2)

Superior Apartment

Apartment

Business Apartment, 1 Bedroom (6)

One-Bedroom Apartment

Business Studio (8)

Studio Apartment

Business Apartment

Facilities · 46

Nearby & map