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Richmond Henty Hotel

★★★·8.6/ 10Recommended
·Inns
Offsite parking discounted rates availableAir conditioningSwimming poolExpress check-in/check-outFax/photocopyingFacilities for disabled guestsAll 66 facilities +
Review
Official

Located on the Portland Bay waterfront, overlooking the working harbor, Comfort Inn Richmond Henty features an outdoor swimming pool, a bar, restaurant and a liquor store. All rooms offer free WiFi and cable TV. Conference and event facilities are also available. Richmond Henty The Comfort Inn is 4 minutes’ drive from the Great Ocean Road scenic drive, Mary McKillop tourist drive and Great South West Walk. It is 22 minutes’ drive from Cape Nelson Lighthouse. Each of the air-conditioned rooms offer a flat-screen TV, a desk, ironing facilities and tea/coffee making supplies. Free parking is provided onsite. There are 4 restaurants at this Portland hotel including Admella’s, Edwards Water Front, Family Bistro and Ironbar. Afternoon tea and Sunday brunch are available. For your entertainment Richmond Henty Inn has a playground, billiard room and a picnic area.

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Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests praise the port views, location, and friendly staff. Complaints focus on dated facilities, maintenance issues (AC/fridge/hot water), cleanliness lapses, and inconsistent dining experiences.

Dimension scores · cross-source

Location9.2
Service9.0
Rooms8.7
Cleanliness8.7
Surroundings8.6
Value8.4
Facilities8.3
Wi-Fi7.4
PraisedScenic harbour views · Excellent location · Friendly and helpful staff · Clean and spacious rooms
ComplaintsCramped bathroom/coffee area · Average soundproofing · Occasional maintenance/hygiene lapses · Bed comfort varies

KEYSuitable for those prioritizing views and location. Check room functionality beforehand; sensitive to hygiene or service consistency should proceed with caution.

FAQ · grounded in hotel data & reviews

locationHow is the location and what is nearby?
Located on Portland Bay waterfront with stunning port views (score 9.2). Guests praise its proximity to beaches, restaurants, and the harbor.
diningWhat dining options are available?
Features four restaurants including Family Bistro and Admella's, plus an on-site coffee shop. While diverse, some guests noted inconsistent service experiences.
coupleIs it suitable for couples?
Highly recommended for couples. Guests praise the port views, convenient location, friendly staff, and spacious rooms, making it great for a romantic getaway.
familyIs it suitable for families?
Suitable with kid meals, playground, and pool. Families appreciate the location and service, but note average soundproofing, soft beds, and lack of USB ports in some rooms.
roomHow are the rooms?
Rooms are generally spacious and comfortable (score 8.7) with great harbor views. However, some guests reported dated facilities, maintenance issues like AC/fridge faults, and occasional cleanliness lapses.
serviceHow is the service quality?
Service is highly rated (score 9.0) with friendly and helpful staff. However, some guests noted inconsistent restaurant service or delayed response to facility issues.
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