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Sen Grand Hotel & Spa managed by Sen Group

★★★★·9.3/ 10Excellent
·Hotels
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolLift / ElevatorAll 57 facilities +
Review
Official

Set in a prime location of Hanoi, Sen Grand Hotel & Spa managed by Sen Group and HG puts everything the city has to offer just outside your doorstep. Both business travelers and tourists can enjoy the property's facilities and services. Free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service, ticket service are just some of the facilities on offer. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Sen Grand Hotel & Spa managed by Sen Group and HG combines warm hospitality with a lovely ambiance to make your stay in Hanoi unforgettable.

04

Guest scores & sentiment

From 260 guest reviews · multi-source · as of 2026-07-11

Guests praise the exceptional, friendly staff, modern facilities, and high value. The rich breakfast is highlighted. Main drawbacks are the location far from the Old Quarter, poor soundproofing in some rooms, and dated gym/pool areas.

Dimension scores · cross-source

Service9.8
Wi-Fi9.0
Value9.0
Facilities9.0
Rooms8.8
Location8.7
Cleanliness8.5
PraisedExcellent location · Professional and helpful staff · Good facilities · Quiet and comfortable
ComplaintsBathroom water accumulation and odor · Poor soundproofing · Minor facility issues · Non-central location

KEYIdeal for those valuing service and cost-performance over central location. Best for guests comfortable using taxis/Grab, as the hotel is far from the Old Quarter.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to reach the Old Quarter?
Located 700m from the Vietnam Museum of Ethnology, it is quiet but far from the Old Quarter. Transport is convenient, though hailing taxis in narrow alleys can be tricky.
diningWhat are the breakfast options and how is the taste?
Offers Continental, American, and Asian breakfasts. Guests highly praise its richness and taste, especially the pho, making it a highlight of the stay.
serviceHow is the level of service?
Service scores 9.8/10. Guests rave about the exceptional, friendly staff, with many praising specific employees like Nga and Hue for their attentive service.
roomWhat are the room facilities and condition?
Rooms are spacious, clean, and modern with AC and TVs. However, some guests note poor soundproofing and small windows with no view, so verify upon check-in.
facilityDoes the hotel have a pool and gym?
Features a rooftop pool with great views, loved by couples and friends. However, some guests note the gym and pool areas appear slightly dated.
familyIs this hotel suitable for families with children?
Children are allowed, and kid meals are provided. Facilities are modern and staff are family-friendly. Note that some bathrooms may have issues, and the narrow alley location requires care with taxis.
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