The Soho Hotel, Firmdale Hotels
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Grab a bite to eat at Refuel, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee. Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in London? This hotel has 775 square feet (72 square meters) of space consisting of conference space and meeting rooms. A train station pick-up service is available for a surcharge. Make yourself at home in one of the 96 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.
Guest scores & sentiment
From 261 guest reviews · multi-source · as of 2026-07-11
Guests praise the unique design, spacious rooms, and exceptional service. Complaints focus on the messy surrounding streets, occasional facility issues like noise or AC faults, and serious service lapses such as mishandling breast milk.
Dimension scores · cross-source
KEYSuitable for travelers seeking design and service. Note the messy surroundings, verify room views, and communicate special requests clearly to avoid lapses.
FAQ · grounded in hotel data & reviews
Room types · 28
Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).
One Bedroom Terrace Suite
<p><strong>1 King Bed</strong></p><p>3120-sq-foot individually furnished room with a furnished balcony </p><br/><p><b>Layout</b> - 2 bedrooms </p><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - 24-hour room service, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Deep soaking bathtub, bathrobes, and slippers</p><p><b>Practical</b> - Phone, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Rates / book on FlyerTrip →Suite with Terrace
This spacious suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite offers air conditioning, a mini-bar, a seating area, a dining area and a flat-screen TV with cable channels. The unit offers 2 beds.
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Two-Bedroom Suite
This spacious top floor two-bedroom suite features floor-to-ceiling windows, a drawing room with a wrap-around terrace, air-conditioning, flat-screen TV’s and a Bluetooth Bose Unit and Vinyl Record Player. The large marble bathroom has a deep bath tub and a 2-person shower. Please note this suite can accommodate an extra bed/cot, at an additional fee (see property Policies).
Rates / book on FlyerTrip →Suite
This spacious suite is consisted of of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a mini-bar, a seating area and a dining area. The unit offers 3 beds.
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Soho Suite
These air-conditioned rooms feature floor-to-ceiling windows, a flat-screen TV and a Bluetooth Bose Unit and Vinyl Record Player. This top-floor suite has 2 terraces and sweeping views of the London skyline. The bathroom is luxuriously designed in limestone, with a large walk-in shower. Please note this suite can accommodate an extra bed/cot, at an additional fee (see property Policies).
Rates / book on FlyerTrip →Three-Bedroom Suite
This spacious suite consists of 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a mini-bar, a seating area and a dining area. The unit offers 4 beds.
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Two-Bedroom Suite
This spacious suite features 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The suite features air conditioning, a mini-bar, a seating area, a dining area, as well as a flat-screen TV with cable channels. The unit has 3 beds.
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Deluxe Penthouse Suite
The spacious top-floor one-bedroom penthouse suite has separate sleeping and sitting areas, floor-to-ceiling windows and doors leading onto a large terrace. Bathrooms are designed in granite and oak with walk-in showers and double basins. Please note this suite can accommodate an extra bed/cot, at an additional fee (see property Policies).
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Two-Bedroom Suite
This spacious suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The suite provides air conditioning, a mini-bar, a seating area, a dining area, as well as a flat-screen TV with cable channels. The unit offers 3 beds.
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Luxury Penthouse Suite
These air-conditioned rooms feature floor-to-ceiling windows, a flat-screen TV and a Bluetooth Bose Unit and Vinyl Record Player. These top-floor suites are open-plan in design with designated sleeping and sitting areas. Bathrooms are designed in granite and oak with walk-in showers. Please note this suite can accommodate an extra bed/cot, at an additional fee (see property Policies).
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One-Bedroom Suite
This suite has a Bluetooth Bose Unit and Vinyl Record Player, seating area and air conditioning. Please note this suite can accommodate an extra bed/cot, at an additional fee (see property Policies).
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Deluxe Junior Suite
These air-conditioned rooms feature floor-to-ceiling windows, a flat-screen TV and a Bluetooth Bose Unit. Please note this suite can accommodate an extra bed/cot, at an additional fee (see property Policies).
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Luxury Junior Suite
These air-conditioned rooms feature floor-to-ceiling windows, a flat-screen TV and a Bluetooth Bose Unit. Please note this suite can accommodate an extra bed/cot, at an additional fee (see property Policies).
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Deluxe Double Room with Balcony
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious double room features air conditioning, a mini-bar, a seating area, a dining area and a flat-screen TV with cable channels. The unit has 1 bed.
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Deluxe Room
These air-conditioned rooms feature floor-to-ceiling windows, a flat-screen TV and a Bluetooth Bose Unit. Please note this room can accommodate an extra bed/cot, at an additional fee (see property Policies).
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Luxury Room
These air-conditioned rooms feature floor-to-ceiling windows, a flat-screen TV and a Bluetooth Bose Unit. Please note, this room type cannot accommodate extra beds or cots.
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Superior Room
These air-conditioned rooms feature floor-to-ceiling windows, a flat-screen TV and a Bluetooth Bose Unit. Please note, this room type cannot accommodate extra beds or cots.
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Accessible Luxury Junior Suite
<p><strong>1 King Bed</strong></p><p>Individually decorated room</p><br/><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - 24-hour room service, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Premium bedding, turndown service, and bed sheets </p><p><b>Bathroom</b> - Deep soaking bathtub, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
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Deluxe Terrace Room
<p><strong>1 King Bed</strong></p><p>Individually decorated room</p><br/><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - 24-hour room service, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Premium bedding, turndown service, and bed sheets </p><p><b>Bathroom</b> - Deep soaking bathtub, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
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One Bedroom Penthouse Suite
<p><strong>1 King Bed</strong></p><p>Individually decorated room</p><br/><p><b>Layout</b> - Bedroom </p><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - 24-hour room service, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Premium bedding, turndown service, and bed sheets </p><p><b>Bathroom</b> - Deep soaking bathtub, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Rates / book on FlyerTrip →One Bedroom Richmond Suite
<p><strong>1 King Bed</strong></p><p>Individually decorated room</p><br/><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - 24-hour room service, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Premium bedding, turndown service, and bed sheets </p><p><b>Bathroom</b> - Deep soaking bathtub, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
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One Bedroom Soho Suite
<p><strong>1 King Bed</strong></p><p>Individually decorated room</p><br/><p><b>Layout</b> - Bedroom </p><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - 24-hour room service, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Premium bedding, turndown service, and bed sheets </p><p><b>Bathroom</b> - Deep soaking bathtub, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
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Penthouse Suite
<p><strong>1 King Bed</strong></p><p>Individually decorated room</p><br/><p><b>Layout</b> - Bedroom </p><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - 24-hour room service, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Premium bedding, turndown service, and bed sheets </p><p><b>Bathroom</b> - Deep soaking bathtub, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
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Suite, 2 Bedrooms (Richmond)
<p><strong>2 King Beds</strong></p><p>Individually decorated room</p><br/><p><b>Layout</b> - Bedroom </p><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - 24-hour room service, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Premium bedding, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, deep soaking bathtub </p><p><b>Practical</b> - Safe, free newspaper, and desk; rollaway/extra beds and cribs/infant beds available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Rates / book on FlyerTrip →Suite, 2 Bedrooms (Soho)
<p><strong>2 King Beds</strong></p><p>Individually decorated room</p><br/><p><b>Layout</b> - 2 bedrooms </p><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - 24-hour room service, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Premium bedding, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, deep soaking bathtub </p><p><b>Practical</b> - Safe, free newspaper, and desk; rollaway/extra beds and cribs/infant beds available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
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Superior Room, Terrace
<p><strong>1 Queen Bed</strong></p><p>Individually decorated room</p><br/><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - 24-hour room service, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Premium bedding, turndown service, and bed sheets </p><p><b>Bathroom</b> - Deep soaking bathtub, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and desk; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
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The Soho Residence
<p><strong>1 King Bed and 1 Twin Bed</strong></p><p>Individually decorated room</p><br/><p><b>Layout</b> - Bedroom </p><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - 24-hour room service, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Premium bedding, turndown service, and bed sheets </p><p><b>Bathroom</b> - Deep soaking bathtub, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
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Three Bedroom Richmond Suite
<p><strong>3 King Beds</strong></p><p>Individually decorated room</p><br/><p><b>Layout</b> - Bedroom </p><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - 24-hour room service, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Premium bedding, turndown service, and bed sheets </p><p><b>Bathroom</b> - Deep soaking bathtub, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Rates / book on FlyerTrip →Facilities · 66
All facilities & services listed by the hotel (aggregated across sources).
Nearby & map
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