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Sheraton Surabaya Hotel & Towers

★★★★★·9.4/ 10Excellent
SSheraton·Marriott Bonvoy·Hotels
1995 opened · 2024 renovated· Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsLift / ElevatorAll 92 facilities +
Review
Official

This charming resort, situated on the banks of the Ping River, just 300 metres from the Don Chai Temple, reflects the Lanna heritage of the northern city. It is just 10 minutes' drive from downtown Chiang Mai and close to many tourist attractions including the Night Safari, Wiang Kum Kham (5 km) and Ban Tawai (12 km). The Chiang Mai Airport is only a 10-minute drive away. Set beside the picturesque Ping River and a peaceful village, the resort presents guests with an opportunity to explore the life of rural Chiang Mai. They can enjoy a leisurely bicycle ride along a winding road leading to local temples and a market and gain valuable insight into the Thai way of life. Renovated in 2007, this club resort comprises a total of 9 rooms. Facilities on offer to guests include a lobby area with a 24-hour reception and check-out service, a hotel safe, a cloakroom and a restaurant. It also offers Internet access, room and laundry services (the latter for an additional fee) and bicycle hire for those who wish to explore the area on 2 wheels. All guest rooms are furnished with a blend of traditional and contemporary Lanna style and equipped with all the modern amenities. The spacious accommodation features a tastefully decorated bedroom, a separate pantry and a private bathroom with amenities, a hairdryer, bathrobes and slippers a walk-in shower as well as a private balcony overlooking the swimming pool. Amenities in the rooms include twin or king-size beds, a flat screen TV with cable channels, individually adjustable air conditioning, wifi Internet access, a safe, coffee and tea making facilities, a fridge/ minibar with refreshments - everything in fact, to ensure guests a comfortable and enjoyable stay. The resort provides bicycles for guests, and they may also relax with a Thai massage or a refreshing swim in the open air swimming pool with its children's section. The restaurant serves traditional Thai cuisine and northern specialities for breakfast, lunch and dinner.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests highly praise the warm, professional staff and exceptional service, frequently naming specific employees. Rooms are spacious, clean, and conveniently connected to the mall. Breakfast is abundant and delicious. Minor comments on cleanliness exist, but overall satisfaction is extremely high.

Dimension scores · cross-source

Surroundings9.6
Location9.2
Facilities9.1
Service9.0
Cleanliness8.9
Value8.8
Rooms8.6
+ PraisedDirect mall access, strategic location · Warm and professional staff service · Comfortable and clean rooms · Delicious breakfast and dining

KEYIdeal for business and families valuing service and shopping convenience. Book breakfast packages and enjoy direct mall access.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?+
Located in the city center with direct access to Tunjungan Plaza Mall. Highly rated for location (9.2/10) and convenience.
diningAre breakfast and dining options rich?+
Very rich with 4 dining options including Cantonese and international buffets. Guests praise the delicious and varied breakfast.
familyIs this hotel suitable for family trips?+
Highly recommended for families. 81 reviews praise the mall access, spacious rooms, kid meals, and baby safety gates.
businessIs it convenient for business travel?+
Excellent for business. 80 guests appreciate the central location, mall proximity, and efficient service with rich breakfast options.
roomWhat are the room conditions like?+
Spacious, clean, and modern with living areas and minibars. Cleanliness score is 8.9, with comfortable bedding and good views.
serviceHow is the level of hotel service?+
Exceptional service with a 9.0 rating. Guests highly praise the warm, professional staff, especially front desk and concierge.
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