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ibis Brussels Waterloo

★★★·8.4/ 10Recommended
·Hotels
Check-in 02:00 PM / out 12:00 PM
Offsite parking discounted rates availableAir conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 37 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Discovering Waterloo becomes even more accessible, thanks to the car hire amenities provided at the hotel. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Each morning at Ibis Brussels Waterloo, a scrumptious, homemade breakfast kick-starts the day. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour.

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Guest scores & sentiment

From 516 guest reviews · multi-source · as of 2026-07-05

Guests praise the central location, free parking, friendly staff, and extensive breakfast. Common complaints include poor soundproofing, hallway noise, missing AC in some rooms, maintenance issues, and occasional rude reception behavior.

Dimension scores · cross-source

Service8.0
Location8.0
Cleanliness8.0
Surroundings7.8
Facilities7.6
Value7.1
PraisedExcellent location with nearby dining and shopping · Free parking available · Friendly and helpful staff · Varied and abundant breakfast options
ComplaintsPoor soundproofing and hallway noise · Missing AC or malfunctioning facilities · Expensive breakfast with no family rates · Unstable shower temperature or pressure

KEYSuitable for travelers needing parking/transit. Request AC rooms if sensitive to heat/noise.

FAQ · grounded in hotel data & reviews

locationHow is the location and transport accessibility?
Located in the heart of Waterloo with an 8.0 rating for location, it offers easy access to business districts and transport links.
facilityIs there parking available? Is it free?
Yes, the hotel offers free onsite parking, which is highly praised by guests for its convenience.
diningHow is the breakfast? Is it worth it?
The breakfast is extensive and tasty, though some guests find it expensive relative to the cost.
serviceAre the staff friendly and helpful?
Service scores 8.0; most praise the friendly and efficient staff, though occasional rude behavior was noted.
roomHow is the soundproofing in the rooms?
Soundproofing is a common complaint, with noise from hallways, neighboring rooms, and streets affecting sleep quality.
roomDo the rooms have air conditioning?
While listed as a facility, some guests reported missing or broken AC units, so verify upon check-in.
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