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Mercure North Melbourne

★★★★·7.8/ 10Good
·Hotels
2008 renovated· 70 rooms· Check-in 02:00 PM / out 10:00 AM
Air conditioningLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingFacilities for disabled guestsAll 59 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at Mercure North Melbourne. Maintain seamless communication using the complimentary Wi-Fi at hotel. Discovering Melbourne becomes even more accessible, thanks to the taxi amenities provided at the hotel. Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, luggage storage and safety deposit boxes. In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations. At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the Mercure North Melbourne with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. For visitors wishing to smoke, designated smoking zones can be found. At Mercure North Melbourne, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, a refrigerator, a coffee or tea maker and mini bar is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at Mercure North Melbourne. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar. At the hotel, discerning guests can also enjoy on-site culinary facilities like shared kitchen tailored to their preferences. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Conclude your holiday experience perfectly by visiting sauna before you depart. Be sure to drop by the pool at hotel at least once during your stay. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

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Guest scores & sentiment

From 647 guest reviews · multi-source · as of 2026-07-04

Guests praise the excellent location, comfortable beds, and friendly staff. Major complaints focus on outdated facilities, poor soundproofing, and occasional maintenance or hygiene issues.

Dimension scores · cross-source

Location8.1
Service7.5
Cleanliness7.5
Surroundings7.4
Facilities7.1
Rooms7.0
Value6.6
+ PraisedExcellent location near hospitals · Friendly and helpful staff · Affordable rates · Convenient public transport access
- ComplaintsOutdated and worn facilities · Inconsistent cleanliness · Air conditioning issues · Parking inconvenience

KEYSuitable for budget travelers prioritizing location near RCH. Those sensitive to aging facilities should verify room condition.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What transport or attractions are nearby?+
The location is excellent (score 8.1), opposite Royal Children’s Hospital and near trams. It is close to Tullamarine Airport, city center, Queen Victoria Market, and Crown Casino.
diningDoes the hotel offer breakfast? How is the dining?+
Breakfast quality is generally good. Polo Café & Bar offers snacks, kids' meals, and drinks. However, some guests noted inconsistent breakfast quality.
familyIs this hotel suitable for families with children?+
Yes, it welcomes children and offers kid meals. Its proximity to Royal Children’s Hospital is ideal for families. Guests find rooms comfortable, though soundproofing can be an issue.
businessHow is the experience for business travelers? Are there meeting facilities?+
Business experience is good with 3 well-lit conference rooms. Staff are friendly, but Wi-Fi may incur fees and be unstable. Parking is pricey, and some rooms have noise or odor issues.
roomWhat are the room facilities and hygiene conditions like?+
Rooms have AC, WiFi, and comfortable beds. However, facilities are often outdated with bathroom damage, worn carpets, poor soundproofing, and occasional AC/hot water issues. Hygiene is generally good but has occasional blind spots.
serviceHow is the service attitude at the hotel?+
Service scores high at 7.5. Guests consistently praise the friendly, professional, and attentive staff across front desk and dining services.
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