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Hotel Alaya

★★★
·Hotels
24-hour front deskFree WiFiSmoke-free propertyTelevision in common areasTours/ticket assistanceWheelchair accessible parkingAll 8 facilities +
Review
04

Guest scores & sentiment

From 74 guest reviews · multi-source · as of 2026-07-23

Guests praised spacious rooms, mountain views, friendly staff, and breakfast. Complaints focused on hygiene issues (stains, pests), aging facilities (noisy AC, hot water problems), and slow service.

Dimension scores · cross-source

Service8.9
Location8.8
Rooms8.6
Value8.6
Cleanliness8.5
Facilities8.4
Wi-Fi7.0
PraisedExcellent breakfast · Friendly staff · Great location · Clean and beautiful environment
ComplaintsWorn/damaged facilities · Hygiene issues · Noise issues · Drainage/hot water problems

KEYSuitable for those valuing views and service. Be prepared for maintenance issues; verify hot water and AC upon check-in.

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