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Mayaguez Resort & Casino

★★★★·8.0/ 10Recommended
·Resorts
📍Ruta 104 KM 0.3 Sector Algarrobo ↗
Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageAll 78 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at Mayaguez Resort & Casino. Guests can avail parking facilities at the resort. Begin your day with a scrumptious on-site breakfast available each morning at Mayaguez Resort & Casino. During your stay at resort, an array of engaging activities and amenities guarantees a delightful experience. During your stay, don't forget to allocate some moments to experience the readily available shoreline.

04

Guest scores & sentiment

From 324 guest reviews · multi-source · as of 2026-07-09

Guests praise the location, parking, and extensive pool/water park facilities ideal for families. Major complaints focus on outdated rooms, humidity, poor maintenance, and inconsistent service/value.

Dimension scores · cross-source

Location8.2
Service7.9
Facilities7.5
Cleanliness7.5
Value7.3
＋ PraisedFamily-friendly/pools · Friendly staff · Good location · Fun water park and pool facilities
－ ComplaintsOutdated rooms · Cleanliness issues · Maintenance issues · Humid, odorous, and unclean old rooms

KEYSuitable for families prioritizing pools. Book newer towers to avoid humidity/maintenance issues; verify extra fees.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?＋
Rated 8.2 for location, guests praise its prime spot, ample parking, and proximity to the zoo and beaches.
familyIs this hotel suitable for families? What child-friendly facilities are available?＋
Highly rated by 180 family guests for its pools and water park. Offers family rooms, kids' meals, and a children's pool.
diningWhat dining options are available? How is the value for money?＋
Features El Castillo restaurant and bars. However, reviews note low value for food and many extra charges.
roomWhat is the condition of the guest rooms? Are there common issues?＋
Rooms have AC and flat-screen TVs. However, some guests report outdated rooms with humidity, odors, and maintenance issues.
facilityWhat leisure and recreational facilities does the hotel offer?＋
Offers outdoor pools, hot tubs, spa, tennis courts, and an on-site casino for diverse entertainment needs.
serviceHow is the service level and response speed?＋
Service dimension is 7.9 with friendly staff, but some guests complain about slow response times for requests.
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