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InterContinental London - The O2 by IHG

★★★★★·8.9/ 10Recommended
IIHG Hotels & Resorts·IHG One Rewards·Hotels
2015-12-21 opened· 453 rooms· Check-in 03:00 PM / out 12:00 PM
Proposal/romance packages availableNewspapers in lobby (surcharge)Meeting roomsFitness facilitiesFull-service spa24-hour front deskAll 38 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Services offered by taxi, car hire and shuttle at the hotel ensure effortless exploration of London. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning. At Intercontinental London - The O2 By IHG, a selection of rooms can be found that showcase unique design elements such as a separate living room. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television, in-room video streaming and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Each morning at Intercontinental London - The O2 By IHG, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Enjoy an entertaining evening alongside your fellow travelers at hotel's very own bar and nightclub. Do you possess exceptional culinary skills? Prepare your meals personally within the hotel at its BBQ facilities. Indulge in the numerous pursuits available at Intercontinental London - The O2 By IHG. Treat and spoil yourself by stopping at massage, hot tub, steam room, spa and sauna for a memorable experience. Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
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Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

InterContinental London - The O2 · 洲际大使入住报告(2024年1月)

  • 钻石免费双早
  • 很现代化 也很大 都有浴缸
  • 离o2步行几分钟 河景很好看,早餐餐厅景色也不错
2024-01-11

****0468a · 2024-01-11 · Source ↗

See all 1 reports →
04

Guest scores & sentiment

From 452 guest reviews · multi-source · as of 2026-07-05

Dimension scores · cross-source

Cleanliness9.4
Service9.2
Facilities9.2
Location8.9
Value8.6
PraisedDirect access to O2 · Excellent breakfast · Great views · Friendly staff
ComplaintsHigh cost and hidden fees · Facility malfunctions · Inconsistent service · Inconsistent room cleanliness
No checkout or paid ranking here — commission never drives content.
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