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Hotel Ciputra Jakarta

★★★★·8.9/ 10Recommended
·Hotels
1993 opened · 2012 renovated· 336 rooms· Check-in 02:00 PM / out 12:00 PM
Meeting roomsFitness facilitiesHealth clubFull-service spaFront entrance ramp24-hour front deskAll 39 facilities +
Review
Official

The Hotel Ciputra Jakarta is just a short drive from the city center and Soekarno-Hatta International Airport, placing you near fine dining, shopping, and entertainment. Local attractions, such as the National Monument, are only a half-hour drive away. This 327-room city hotel provides well-equipped accommodations with modern amenities to ensure your absolute comfort. Each room features an ensuite bathroom, air conditioning, and a safe. The hotel also offers venues for meetings and conferences. Guests can enjoy the outdoor swimming pool and poolside bar, along with gym classes, a sauna, spa treatments, traditional massages, and aromatherapy. Breakfast is served each morning, while lunch and dinner are available at the on-site restaurant. Whether traveling for business or leisure, you'll find friendly and efficient service at this hotel.

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Guest scores & sentiment

From 487 guest reviews · multi-source · as of 2026-07-05

Guests praise the convenient mall connection, friendly staff, and extensive breakfast. Common complaints include outdated facilities, lack of handheld showers, slippery bathtubs, musty odors, and difficult AC control.

Dimension scores · cross-source

Surroundings9.0
Location8.9
Service8.8
Value8.7
Facilities8.5
Cleanliness8.5
Rooms7.6
PraisedConvenient location connected to mall · Enthusiastic and professional staff service · Rich and delicious breakfast variety · Clean and comfortable rooms
ComplaintsOutdated room furnishings needing renovation · Missing showerheads in some bathrooms · Safety hazards in bathtubs · Controversy over extra child charges

KEYSuitable for shoppers and families. Check for dampness/mold, ensure bathroom safety/shower type, and verify AC controls and extra fees.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What is nearby?
Excellent location (8.9/10) directly connected to Ciputra Mall for shopping and dining. Staff service is highly praised.
diningHow is the breakfast? Is it extra?
Breakfast is abundant and delicious but incurs a surcharge. The Gallery Restaurant and 24-hour room service are also available.
businessIs it suitable for business? Are there meeting facilities?
Ideal for business with meeting rooms, banquet halls, and free Wi-Fi. Some guests noted occasional Wi-Fi instability.
roomHow are the room facilities? Any warnings?
Rooms are spacious but facilities are outdated. Issues include no handheld shower, slippery tubs, hard-to-control AC, and musty odors.
familyAre children allowed? Are there kids' facilities?
Children are not allowed per policy. Despite a playground, families report extra charges and noise issues, making it unsuitable.
serviceHow is the hotel's service level?
Service score is high (8.8). Staff are warm, attentive, and responsive, consistently praised by guests across all areas.
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