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Hotel Zwanenburg

★★★·7.8/ 10Good
·Hotels
Arcade/game roomLuggage storageFree WiFiMultilingual staffConference spaceParking (limited spaces)All 16 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-21

Guests frequently praise the friendly staff, free parking, and convenient surroundings. However, non-functional or missing air conditioning during hot weather is the most prominent complaint, significantly affecting comfort. Rooms often feel dated, with recurring bathroom issues and inconsistent cleaning. Overall, the experience is mixed, with strong service offset by aging facilities.

Dimension scores · cross-source

Wi-Fi7.8
Service7.5
Location7.0
Value6.7
Rooms6.6
Cleanliness6.6
Facilities6.2
+ PraisedGood location · Free parking · Friendly staff · Friendly and helpful staff
- ComplaintsBroken AC/no cooling · Outdated/damaged facilities · Poor hygiene · Privacy risks

KEYSuitable for budget travelers and self-drivers seeking a quiet base. Confirm AC functionality and room condition before booking; not ideal for those expecting modern amenities or strict cleanliness standards.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What is nearby?+
Guests rate the location 7.0, praising nearby supermarkets and quiet surroundings. The hotel features an on-site shopping mall and bicycle rentals for exploring.
pros_consWhat are the main pros and cons of this hotel?+
Pros include friendly staff (Service: 7.5) and free parking. Cons involve broken AC causing high temperatures, dated facilities, and bathroom issues like low water pressure or broken showerheads.
roomHow are the room facilities? Is Wi-Fi good?+
All rooms offer free Wi-Fi (Score: 7.8) and flat-screen TVs. However, facilities are often described as dated (Facilities: 6.2), with some compact rooms and potential hygiene issues.
policyWhat are the check-in/out times? Are pets or children allowed?+
Check-in is at 15:00 and check-out at 11:00. The hotel does not allow pets or children. Front desk hours are limited, so plan accordingly.
serviceHow is the service attitude?+
Staff service is highly praised with a score of 7.5. Guests appreciate the friendly and helpful team, though some note insufficient pre-arrival communication.
facilityWhat recreational facilities are available?+
The hotel features an arcade/game room for all ages. Golfing is nearby, and bicycles are available for rent. Luggage storage and conference spaces are also provided.
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