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Maison Metier, in the Unbound Collection by Hyatt

Name: Maison Metier, in the Unbound Collection by Hyatt
Address: 546 Carondelet Street, New Orleans, US

★★★★★·9.4/ 10Excellent

TThe Unbound Collection by Hyatt·World of Hyatt·Hotels

Electric bicycle charging stationAir conditioningFamily roomsLift / ElevatorFax/photocopyingFacilities for disabled guestsAll 33 facilities +

Review

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

DiscoveristExploristGlobalist

World of Hyatt · From guest reports · actual benefits may vary

Room upgradeSubject to availability

Subject to availability

Free breakfastRarely

Lounge accessSubject to availability

Club access at select properties

Late checkoutSubject to availability

until 14:00

Welcome giftSubject to availability

Earn 30 Tier-Qualifying Nights or 50,000 Base Points in one calendar year. Elite status is received after meeting the requirement and lasts through February of the second calendar year following qualification; members must re-qualify each calendar year.

Guest scores & sentiment

From 275 guest reviews · multi-source · as of 2026-07-11

Guests praise the unique design, spacious rooms, and exceptional personalized service, including amenities like evening wine and cookies. Common complaints involve noise from streetcars, inconsistent service, booking miscommunications, and concerns about value for money.

Dimension scores · cross-source

Service9.7

Rooms9.6

Cleanliness9.3

Location9.1

Value8.8

Facilities8.8

Wi-Fi8.0

＋ PraisedStunning design and aesthetics · Excellent and attentive service · Prime location · Comfortable and spacious rooms

－ ComplaintsMaintenance issues · Cleaning oversights · Billing and fee disputes · Poor communication on bookings

KEYIdeal for design lovers seeking premium service; light sleepers should request non-street-facing rooms due to noise.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What attractions are nearby?＋

Located in downtown New Orleans near the St. Charles streetcar line, it offers easy access to the French Quarter, Tulane University, and the Garden District.

diningWhat are the breakfast options? How do guests rate it?＋

Offers continental and buffet options. While overall service scores are high (9.7), some guests note average food quality and occasional slow service.

coupleIs this hotel suitable for couples?＋

Highly recommended for couples. 130 guests praised its private luxury design, butler-style care, and high-quality bar experience.

familyIs it convenient for families? Any precautions?＋

Pets and family rooms are allowed. However, some families reported streetcar noise affecting sleep and disputes over minibar charges or deposits.

roomHow are the room facilities? Is the soundproofing good?＋

Rooms are uniquely designed, spacious, and score 9.6. However, poor soundproofing and streetcar noise are common complaints, so sensitive sleepers should be cautious.

serviceWhat is the level of service? Are there any special amenities?＋

Service scores an impressive 9.7, with guests praising personalized care. Special touches include free morning coffee, evening wine, and cookies, though consistency varies.

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Room types · 7

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

One-Bedroom King Suite

1 × Extra-large double bed (Super-king size)620 ㎡up to 3

Providing free toiletries and bathrobes, this suite includes a private bathroom with a shower and a hairdryer. The spacious suite provides air conditioning, a mini-bar, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit offers 1 bed.

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RoomDeluxe King Room

Deluxe King Room

1 × Extra-large double bed (Super-king size)480 ㎡up to 3

Offering free toiletries and bathrobes, this triple room includes a private bathroom with a shower and a hairdryer. The spacious triple room offers air conditioning, a mini-bar, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit has 1 bed.

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Deluxe King Studio

1 × Extra-large double bed (Super-king size)480 ㎡up to 3

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Double Room with Two Double Beds

2 × Double bed385 ㎡up to 4

Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned quadruple room provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker and a seating area. The unit offers 2 beds.

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King Room

1 × Extra-large double bed (Super-king size)385 ㎡up to 3

Offering free toiletries and bathrobes, this triple room includes a private bathroom with a shower and a hairdryer. The spacious triple room offers air conditioning, a mini-bar, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit has 1 bed.

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Luxury Studio, 1 King Bed

1 × King bedup to 3

1 King BedInternet - Free WiFi Entertainment - iPod dockFood & Drink - 24-hour room service, minibar (fees may apply), and free bottled waterSleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, deep soaking bathtub and separate showerPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled heating and air conditioningAccessibility - Grab bar near toiletNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Suite, 1 Bedroom

1 × King bedup to 3

1 King BedLayout - Bedroom, living room, and sitting areaInternet - Free WiFi Entertainment - iPod dockFood & Drink - 24-hour room service, minibar (fees may apply), and free bottled waterSleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, deep soaking bathtub and separate showerPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled heating and air conditioningAccessibility - Grab bar near toiletNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Nearby & map

DiningSights

Emeril’s

regional · ★★ Michelin

$$$

The young E.J. Lagasse, son of the indomitable namesake, now oversees a remarkable dining room that has celebrated Creole cuisine for more than three decades. His determination is palpable as he charts a new course, bringing contemporary refinement and vibrant originality to the fore. BBQ shrimp tarts, deep-flavored gumbo and superb, golden-brown cornbread paired with French butter feel familiar and new at once. This is cooking that bursts with personality and class and never at the cost of flavor. Generously spaced tables and plush banquettes offer direct, unobstructed views into a gleaming k

629m

Lufu Nola

Indian, Contemporary · Bib

Two friends with a passion for food and respect for their roots. That's the origin story of Lufu, or "let us feed you," Nola. Aman Kota and Sarthak “Shan” Samantray originally did pop-ups but after adding partner and chef Sachin Darade, the three opened this brick-and-mortar in the Central Business District. This is craveable Indian cooking. Tandoori-grilled naan, charred and puffy, wafts with the scent of garlic and butter. Then, if you only get one thing, let it be the dosa. Golden and crisp, it's served with a side of sambar masala and a light green sauce. Chase it with a drink like their C

339m

Cochon

american · Bib

Set within a corner of a large warehouse in the Central Business District, Cochon charms with exposed brick and wood-paneled walls, black floors with rust accents, and a mix of tables, booths and banquettes. It's Southern food at its finest here, where you'll find everything from wood-fired oysters to fried alligator. Order a drink from their wide selection of whiskey, rye and bourbon, then settle in for a snack like chili-dusted cracklins with Steen's cane syrup. Main dish hits include chicken and house-made andouille sausage gumbo loaded with flavor, or rabbit and dumplings, a comforting rec

833m

Saint-Germain

Contemporary · ★ Michelin

$$$$

The old adage about not judging a book by its cover couldn’t be more apt for this little restaurant in Bywater. An unassuming front advertising "natural wines and garden patio" leads to a quaint bar where Chefs Blake Aguillard and Trey Smith start the meal with a few pleasant bites. Once inside the intimate dining room, the contemporary tasting kicks into high gear with a griddled cornbread cake smeared with butter aged and cultured in-house. The combination is outrageously satisfying. A series of petite courses follows, each one showcasing refined sauces and bold flavors. Carolina Gold rice w

3.4km

Dooky Chase

regional · Bib

The legacy of Leah Chase shines as bright as ever. In the 1960s, her dining room hosted countless Civil Rights activists and leaders. Today, it is under the care of her grandson Chef Edgar Dook Chase IV, who continues the family tradition of cooking heartwarming Creole cuisine. Gumbo, red beans and rice, and golden fried chicken strike honest chords alongside mustard greens and peach cobbler. A dazzling collection of African-American art adorns walls painted red, with red patterned carpet and red-striped chairs to boot. All the while, congenial matriarchs take their time walking by each and ev

2.3km

Herbsaint

Contemporary, Southern

$$$

This restaurant has been weathering storms and going strong for more than two decades. Pull up a chair inside this dining room overlooking St. Charles Street and you'll soon see why. The food is a skilled blend of Cajun and Creole undertones laced with French and Italian inspiration, but there's no need to classify it, just enjoy it. The house-made spaghetti is a perennial favorite but there are so many winning dishes, including a refreshing jumbo lump crab with watermelon and their take on the classic duck confit: Muscovy duck leg confit with dirty rice and citrus gastrique. It's a signature

163m

Compère Lapin

creole, regional

$$$

Located in the Warehouse Arts District, Chef Nina Compton's Compère Lapin has been welcoming guests for more than a decade. It's nestled inside The Old No. 77 Hotel & Chandlery, a former coffee warehouse, and features a timeless rustic vibe with exposed brick walls, mosaic tiled flooring, dim lighting and an inviting bar.The concise menu weaves together Chef Compton's Caribbean heritage with the flavors of New Orleans and her experience working in kitchens in Florida. Hushpuppies are flavored with jalapeño, scallion and a cilantro crema; fried chicken is dressed with jerk honey butter and coco

455m

Pêche

Seafood

$$$

With a decade of history under its belt, Donald Link’s Pêche continues to deliver in this rustic-industrial space on Magazine Street. Seafood sourced directly from the Gulf and prepared with care, often on a grill, continues to be the restaurant’s calling card. Smoked tuna dip, fried shrimp toast or a classic seafood gumbo all make for sensible starters. Larger parties should consider sharing a whole fish complemented by a host of fun sides like brown rice congee or citrus glazed turnips. Comprising a wood-burning grill, a marble-topped raw bar and an always buzzing bar up front, there's no ba

463m

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

Maison Metier, in the Unbound Collection by Hyatt

Tier × benefits, as tested

Guest scores & sentiment

Room types · 7

One-Bedroom King Suite

Deluxe King Room

Deluxe King Studio

Double Room with Two Double Beds

King Room

Luxury Studio, 1 King Bed

Suite, 1 Bedroom

Facilities · 33

Nearby & map