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a&o London Docklands Riverside

Name: a&o London Docklands Riverside
Address: 265a Rotherhithe Street, London, GB

★★★★·8.4/ 10Recommended

DDoubleTree by Hilton·Hilton Honors·Hotels

📍265a Rotherhithe Street · London ↗

📞00442070644444

300 rooms· Check-in 03:00 PM / out 10:00 AM

Fitness facilities (surcharge)Free beach shuttleAir conditioningFamily roomsLift / ElevatorLuggage storageAll 61 facilities +

Review

Official

Welcome to the a&o London Docklands Riverside, located along the River Thames with stunning views of Canary Wharf – perfect for travelers looking to make the most out of London. This former 17th century Wharf Building boasts exposed brickwork and London’s last dry dock for shipbuilding. The hotel’s complimentary ferry provides access to Canary Wharf and a connection to the Thames Clippers for an unforgettable voyage into central London. The nearby Underground station and Docklands Light Railway also offer links to the city. Your memorable stay at our Docklands hotel begins with a warm chocolate chip cookie at check-in. Guest rooms feature a flat-screen LCD TV, opening windows and tea/coffee facilities. Most guest rooms also boast city and river views. Business travelers will appreciate the laptop-sized safe, large desk and 24-hour room service. Choose a suite for a separate living area with sofa bed – perfect for families. WiFi is complimentary in all guest rooms and public areas. Discover our Columbia Restaurant, and savor seasonal produce and individual barbecues on the outdoor terrace. For private dining, visit The Library or The Snug – exceptional places to celebrate special occasions. With 9, 286 sq. ft. of event space, our Riverside hotel is ideal for your next function. Host a conference for up to 350 guests in one of 15 meeting rooms. Wedding receptions are stylish in the Millennium Suite, which opens to the terrace for spectacular London views.

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite

Hilton Honors · From guest reports · actual benefits may vary

Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely

Late checkoutRarely

Welcome giftRarely

Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.

Guest scores & sentiment

From 287 guest reviews · multi-source · as of 2026-07-10

Guests praise the riverside location, free ferry, and comfortable beds. Complaints focus on outdated facilities post-management change, lack of basics like kettles/fridges, extra charges for water/breakfast, and inconsistent staff attitudes.

Dimension scores · cross-source

Location8.3

Cleanliness7.7

Value7.4

Facilities6.9

Service5.4

＋ PraisedExcellent location and free ferry · Comfortable beds and spacious rooms · Friendly and helpful staff · Good quality breakfast

－ ComplaintsLack of basic amenities · Long check-in queues · Poor views in some rooms · Cleanliness and maintenance issues

KEYSuitable for those valuing views and transport. Expect older facilities, bring a kettle, watch for extra charges, and verify staff attitude.

FAQ · grounded in hotel data & reviews

locationIs the location and transportation convenient?＋

The location is excellent by the Thames with a historic dry dock view. Guests praise the great location and free ferry service to Canary Wharf.

pros_consWhat are the main pros and cons?＋

Pros: Great location, free ferry, comfortable beds. Cons: Outdated facilities, missing basics like kettles/fridges, extra charges, and inconsistent staff attitudes.

diningHow is the dining selection?＋

Features Columbia Restaurant with seasonal produce and terrace BBQ. Breakfast variety is praised by some, but others note high prices or average quality.

roomAre room facilities complete? Any notes?＋

Rooms have TVs, AC, and tea/coffee facilities with city or river views. Note: Some lack basics like kettles/fridges, and maintenance issues like AC faults may occur.

serviceHow is the service level?＋

Service score is low (5.4). While some staff are helpful, check-in is cumbersome with long queues, and some front desk staff have poor attitudes.

memberWhat perks do Hilton Honors members get?＋

Official perks: Diamond/Gold may get breakfast, late checkout, lounge access, and upgrades. Silver gets bonus points. Note: Some benefits are 'maybe' and not guaranteed.

No checkout or paid ranking here — commission never drives content.

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Room types · 23

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Two-Bedroom Suite with River View and Balcony

70 ㎡up to 4

A seating area with a flat-screen TV, air conditioning and a balcony are provided in this spacious suite. The unit offers 2 beds.

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Two-Bedroom Family Room

60 ㎡up to 5

This room features 2 separate bedrooms, one with a king-size bed and one with twin beds.

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One-Bedroom King Suite

50 ㎡up to 3

The room comes complete with a separate living area, flat-screen TV and elegant bathroom with exclusive bathroom amenities.

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RoomBed in 6-Bed Dormitory Room

2 × King bed26 ㎡up to 4

2 King Beds280 sq feet Layout - 2 bedrooms Entertainment - 47-inch Smart TV with premium channelsFood & Drink - Refrigerator, coffee/tea maker, and 24-hour room serviceSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Closed-captioned TVEco-friendly - Energy-saving switches and recycling binNeed to Know - Housekeeping on requestNon-Smoking

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RoomBed in 3-Bed Dormitory

Bed in 3-Bed Dormitory

The twin room provides air conditioning, heating, as well as a private bathroom featuring a shower and a hairdryer. This twin room offers a flat-screen TV. The unit offers 2 beds.

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Twin Room for Single Use

2 × Twin bed20 ㎡up to 1

The single room features air conditioning, heating, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.

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Nearby & map

DiningSights

Restaurant Story

Modern Cuisine · ★★ Michelin

££££

Story is a restaurant that continues to evolve rather than merely reinvent itself and its latest chapter saw the addition of a second storey which hosts a handsome private dining room. In the bright, open main restaurant, Tom Sellers’ talented kitchen team serve a surprise set menu, where luxurious ingredients – from langoustines to turbot – make up dishes that are as succulent as they are visually arresting; you can also expect updated versions of his signature constructions. The charming service team ensure the atmosphere is always warm and welcoming.

3.0km

Da Terra

Creative · ★★ Michelin

££££

In contrast to the grandeur of its location inside the Town Hall Hotel, there's a modern, understatedly stylish look to Da Terra. You start with drinks and snacks in the elegant lounge, soundtracked by the comforting rhythms of bossa nova, before heading to the dining room – where the tables by the open kitchen offer a view of the impressive Molteni stove. Chef Rafael Cagali draws on his Brazilian and Italian heritage in skilfully crafted, highly original dishes bursting with colour. His signature reinvented version of the Brazilian 'moqueca' fish stew is bound to be a highlight.

3.3km

Trivet

Modern Cuisine · ★★ Michelin

££££

There’s a refreshing lack of formality at Trivet, both in the look of the room and in the style of the service, but that’s not to say this isn’t a very professionally run operation. The chefs in the open kitchen craft imaginative, fuss-free dishes using prime seasonal ingredients, where the combinations are balanced and flavours assured. Try dishes like ‘Pigeon and persimmon’ or the imaginatively titled ‘Turkish breakfast’ dessert, and you’ll see a kitchen full of imagination and ability. Wine plays an integral role, with personable service and a thoughtfully curated list championing lesser-kn

3.5km

Sollip

Creative · ★ Michelin

££££

All is calmness and tranquillity once you step inside this cool, understated room in pastel shades – you’ll find yourself instantly forgetting all the bustle outside. The Korean husband-and-wife team combine skills learnt in Europe’s top kitchens with techniques and flavours from their homeland. Highlights of the imaginative and impeccably executed set menu may include a clever re-working of tarte Tatin with daikon; courgette flower stuffed with crab and dubu; a generous dish of succulent pork with wild garlic; and a delicious ssuk pain perdu to finish.

3.5km

Galvin La Chapelle

French · ★ Michelin

£££

It might be smaller than the glass-fronted office buildings that surround it but this red-brick, Grade II-listed former school certainly holds its own. The magnificent vaulted room lends itself effortlessly to its role as a glamorous brasserie and the atmosphere is buzzy without being overly loud. The cooking is classically French and there are no unnecessary fripperies, just reassuringly familiar combinations with the emphasis on bold, harmonious flavours – such as barbecued monkfish with a textbook, rich yet piquant vin jaune sauce split with herb oil.

3.6km

Restaurant Gordon Ramsay High

Modern Cuisine · ★ Michelin

££££

When your restaurant is on the 60th floor, thus becoming the tallest in Europe, it makes complete sense that the 12-seater counter faces the window and the stunning view over the city, rather than the chefs in their open kitchen. Gordon Ramsay’s exclusive little sky dining restaurant offers a surprise tasting menu, built around ingredients from the top drawer. Highlight dishes could include 14-day aged duck with celeriac and Alsace bacon, and lobster with pumpkin and pine. Everyone is served together so be punctual – and allow a little extra time for security checks on the ground floor.

3.6km

Cycene

Modern Cuisine · ★ Michelin

££££

Ring the bell and you’re welcomed into an operation unlike any other – the name may be old English for ‘kitchen’, but this is very much a restaurant of the moment. You start with a drink and the first course in the bar, then it’s upstairs for a snack in the kitchen before being seated in the intimate dining room with its bespoke crockery and pottery. It’s easy to see why the chef, who is a keen forager, talks so proudly of his ingredients, whether that’s the Shetland cod or the Highland wagyu. He and his team deliver and explain in detail their delicate, balanced and innovative dishes.

3.6km

The Clove Club

Creative · ★★ Michelin

££££

Go for the house martini as you enjoy an array of snacks like crispy buttermilk chicken and crab dumpling that precede the start of The Clove Club's multi-course set menu. The roll-call of prime British ingredients includes Orkney scallops, Wiltshire trout, Torbay prawns, Herdwick lamb and Middle White pork – all starring in seasonally pertinent dishes where their natural flavours are allowed to shine through. The historic surroundings of Shoreditch Town Hall provide the perfect backdrop, with the open-plan kitchen adding a little more theatre to proceedings.

4.0km

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

a&o London Docklands Riverside

Tier × benefits, as tested

Guest scores & sentiment

Room types · 23

Two-Bedroom Suite with River View and Balcony

Two-Bedroom Family Room

One-Bedroom King Suite

Bed in 6-Bed Dormitory Room

Deluxe Double Room

Junior Suite with River View and Balcony

Six-Bed Room

Family Room

Family Room, 2 Double Beds (Deluxe)

Suite

Suite, 2 Bedrooms

Bed in 3-Bed Dormitory

Family Room (2 Adults + 2 Children)

Quadruple Room

Deluxe King Room with View and Balcony

Deluxe Queen Room with View

Double Guest Room

Double Room

King Guest Room

Queen Guest Room

Twin Guest Room

Twin Room

Twin Room for Single Use

Facilities · 61

Nearby & map