Guest scores & sentiment

From 81 guest reviews · multi-source · as of 2026-07-20

Guests praise the historic ambiance, spacious clean rooms, dining, and private spa. Complaints focus on weekend wedding noise, lack of wardrobes in some rooms, slow front desk response, and minor hygiene issues.

Dimension scores · cross-source

Service9.3

Wi-Fi9.2

Rooms9.2

Location9.1

Cleanliness9.1

Facilities9.0

Value8.8

Surroundings8.8

＋ PraisedHistoric building and elegant atmosphere · Private spa center · Spacious and comfortable rooms · Quality dining and breakfast

－ ComplaintsLoud event music without prior notice · Missing room amenities like wardrobes · Occasional service lapses or unfriendly staff · Booking information not always clear

KEYIdeal for luxury seekers. Avoid weekends due to wedding noise. Verify room amenities like wardrobes. Communicate early for service needs.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Deluxe Double Room with Balcony

1 × Queen bed / 1 × Sofa bed30 ㎡up to 4

The spacious double room features air conditioning, a mini-bar, a terrace with mountain views as well as a private bathroom boasting a shower.

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Deluxe Double Room

1 × Queen bed / 1 × Sofa bed29 ㎡up to 4

Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a seating area as well as mountain views.

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Standard Double Room

2 × Twin bed25 ㎡up to 2

This air-conditioned double room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with mountain views. The unit has 2 beds.

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Twin Room

2 × Twin bed25 ㎡up to 2

This air-conditioned twin room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 2 beds.

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Facilities · 48

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableHealth or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningFax/photocopyingIroning serviceSaunaMassage servicesPacked lunchesParkingTerracePrivate check-in/check-outFence around poolSteam roomCoffee Shop on siteHammamStaff adhere to local safety protocolsCleaning standards that are effective against CoronavirusHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableInvoice providedSmoke alarmsShared stationery like menus, pens are removedProcess in place to check health of guestsAccess to health care professionals24-hour securitySecurity alarmInternet accessJapanese gardenConcerts/live showsOffsite parking discounted rates availablePool sun loungersReception hallSecured parkingSelf parking (surcharge)Snack bar/deliSwimming nearbyAccess to nearby indoor poolWine release eventsFree wired internetGuest education on local ecosystems and cultureHealth or beauty spa nearbyHousekeeping on requestNon-smoking roomsRestaurantRoom service