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Sheraton Grand London Park Lane

★★★★★·8.6/ 10Recommended
SSheraton·Marriott Bonvoy·Hotels
Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxAll 63 facilities +
Review
Official

Sheraton Grand London Park Lane provides flawless service and all the necessary facilities for visitors. The hotel offers car hire amenities to assist you in discovering your desired offerings in London. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception assistance, including concierge service, to ensure guest satisfaction. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. Selected rooms offer in-room amusement like cable TV as a source of entertainment for guests to enjoy. Within specific rooms, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and bathrobes within a few chosen chambers. Start your day stress-free at Sheraton Grand London Park Lane as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Visitors with specific dietary preferences can savor a variety of culinary styles at Sheraton Grand London Park Lane, featuring halal choices to accommodate their needs. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 449 guest reviews · multi-source · as of 2026-07-06

Guests praise the prime location, elegant Art Deco decor, and exceptional, personalized staff service. Common complaints include poor room views, limited Club Lounge food variety, lack of communication regarding room readiness, noise insulation issues, and unclear extra charges.

Dimension scores · cross-source

Location9.6
Cleanliness9.4
Surroundings9.2
Facilities9.0
Service8.8
Value8.4
+ PraisedExceptional and personalized staff service · Prime location near attractions · Spacious and comfortable rooms · Excellent Club Lounge experience
- ComplaintsCheck-in delays and poor communication · Room maintenance issues · Inconsistent service in bars · Small rooms or dated facilities

KEYIdeal for travelers valuing location, decor, and service. Verify room views, consider food preferences before booking Club access, and monitor check-in communication.

FAQ · grounded in hotel data & reviews

locationHow is the location? What landmarks are nearby?+
Located in central Mayfair overlooking Green Park, it offers easy access to iconic landmarks and shopping. The location score is an impressive 9.6.
diningWhat dining options are available? How is the breakfast?+
Options include Mercante (Italian), Smith & Whistle, and Palm Court afternoon tea. Breakfast is praised as abundant and tasty, though lounge food options are limited.
businessIs it suitable for business? Is there a club lounge?+
Ideal for business. Marriott Bonvoy Platinum+ members get lounge access. However, some guests noted limited food options and no windows in the lounge.
coupleHow is the experience for couples?+
Couples highly praise the professional and warm staff service. Rooms are spacious and elegantly decorated, with a good club lounge experience.
familyIs it convenient for families with kids? Are there child-friendly facilities?+
Pets allowed and kid meals provided. Staff often give children surprise gifts. However, some families found rooms small or dated, with rare theft reports.
roomAre the rooms soundproof?+
Soundproof rooms are available, but some guests reported traffic noise interference. Soundproofing varies, so request a quiet room if sensitive to noise.
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