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Holiday Inn Express & Suites Columbus - Polaris, an IHG Hotel

★★★·8.7/ 10Recommended
HHoliday Inn Express·IHG One Rewards·Inns
📍8670 Orion Place · Columbus ↗
📞16142626900·Official site ↗
2024-07-01 opened· 104 rooms· Check-in 04:00 PM / out 11:00 AM
Fitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorLuggage storageSafety deposit boxAll 40 facilities +
Review
Official

The Holiday Inn Express and Suites Columbus-Polaris Parkway hotel offers 104 beautifully appointed guest rooms and suites. Corporate travelers will appreciate such amenities as a 24-hour business center with Internet, print, copy and fax services, high-speed wired and wireless Internet, and guest link. We offer our Express Start Breakfast Bar, a hot breakfast complimentary to all guests. Our great location is nestled in the heart of Polaris Parkway close to Polaris Fashion Place, fine dining such as Eddie Merlot's, many family restaurants and major corporations including Mettler Toledo, Microsoft, JP Morgan Chase and Nationwide Insurance. Our guests will make a splash in our Splash Pad, Indoor Water Recreation Area with a lap pool and designated area for our youngest guests with mushroom spray fountain and frog-slide, whirlpool, and fitness center. Wristband required based on occupancy of the room determined by room type.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 419 guest reviews · multi-source · as of 2026-07-06

Guests praise the extensive pool, clean spacious rooms, and helpful staff. Common complaints include slow breakfast restocking, worn-out pull-out sofas, pool maintenance issues, and check-in delays.

Dimension scores · cross-source

Location9.0
Service8.9
Value7.9
Facilities7.9
Cleanliness7.8
Rooms6.0
＋ PraisedPool features loved by kids · Extensive breakfast options · Clean and comfortable rooms · Convenient location
－ ComplaintsPoor maintenance (sofa beds/AC) · Slow breakfast restocking · Pool water quality/temperature issues · Slow or rude front desk service

KEYIdeal for families valuing the pool. Verify room details and breakfast timing expectations.

FAQ · grounded in hotel data & reviews

locationHow is the location? What amenities are nearby?＋
Conveniently located off I-71 with a high score of 9.0. It is minutes from Microsoft and Polaris Fashion Place, offering easy access to shopping and dining.
diningIs breakfast included? How is it rated?＋
Complimentary breakfast is offered with varied options, though some guests note slow restocking or equipment issues. Early arrival is recommended.
familyIs this hotel suitable for families with children?＋
Highly recommended for families. With 226 family reviews, guests praise the extensive pool facilities including slides and shallow ends, plus spacious and clean rooms.
businessWhat is the experience like for business travelers?＋
Business travelers appreciate the convenient location and friendly front desk. The hotel offers a business center with fax/copy services and rooms equipped with desks and wired internet.
roomWhat are the room amenities? Any cautions?＋
Rooms feature microwaves, fridges, and TVs. However, some guests report uncomfortable pull-out sofas and aging facilities. Those sensitive to sleep quality should verify room types.
facilityDoes the hotel have a pool? How is the management?＋
The hotel has an outdoor pool with shallow ends loved by kids. However, some reviews mention fluctuations in water quality or management, so check with the front desk upon arrival.
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