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Mercure Vienne Sud Chanas

★★★★·8.4/ 10Recommended
·Hotels
Check-in 12:00 PM / out 12:00 PM
Comprehensive recycling policyNo single-use plastic water bottlesNo single-use plastic strawsNo single-use plastic stirrersNo single-use plastic soda bottlesExpress check-outAll 47 facilities +
Review
Official

The Mercure Vienne Sud Chanas offers a warm welcome in uplifting surroundings, with spacious rooms, including 2 connecting, inspired by the history of the Montgolfier brothers. The hotel is also great for business guests, with two conference rooms. Sta...

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Guest scores & sentiment

From 407 guest reviews · multi-source · as of 2026-07-06

Guests praise comfortable rooms, extensive breakfast, and friendly staff. Key complaints involve inconsistent restaurant quality, high prices, aging facilities, cleanliness lapses, and noise issues.

Dimension scores · cross-source

Location8.0
Service7.9
Facilities7.5
Cleanliness7.5
Surroundings7.4
Value7.0
PraisedConvenient location near highway exit · Spacious rooms and comfortable bedding · Friendly and helpful staff · Secure and easy parking
ComplaintsAging facilities needing renovation · Inconsistent room cleanliness · Inconsistent restaurant food quality · Issues with odors or noise

KEYSuitable for transit or business travelers. Verify dining options beforehand; expect some wear and tear.

FAQ · grounded in hotel data & reviews

locationIs the location convenient for transport, and is parking easy?
Located near the A7 highway exit with free and safe parking. Guests praise its convenient transport links.
diningHow is the breakfast, and are there dietary options?
Breakfast is praised as abundant but pricey. Vegetarian and vegan options are available. Restaurant quality varies.
roomWhat are the room facilities like? Is soundproofing good?
Rooms feature AC, minibars, and comfortable bedding. However, soundproofing is a common complaint despite double-glazed windows.
businessIs it suitable for business travel? Are there meeting facilities?
Highly suitable with 1399 sq ft of meeting space and a 24-hour business center. Business guests appreciate the convenience and professional service.
familyIs it convenient for families with children? Any notes?
Families appreciate spacious rooms and friendly service. Note that some facilities are aging, and child bed comfort varies.
serviceHow is the hotel's service attitude?
Staff are widely praised for being warm and friendly (Service score 7.9). Services include concierge, luggage storage, and express check-in/out.
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