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Mercure Vienne Sud Chanas

★★★★·8.4/ 10Recommended
·Hotels
Check-in 12:00 PM / out 12:00 PM
Comprehensive recycling policyNo single-use plastic water bottlesNo single-use plastic strawsNo single-use plastic stirrersNo single-use plastic soda bottlesExpress check-outAll 47 facilities +
Review
Property information · Accor

The Mercure Vienne Sud Chanas offers a warm welcome in uplifting surroundings, with spacious rooms, including 2 connecting, inspired by the history of the Montgolfier brothers. The hotel is also great for business guests, with two conference rooms. Sta...

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Guest scores & sentiment

From 407 guest reviews · multi-source · as of 2026-07-06

Guests praise comfortable rooms, extensive breakfast, and friendly staff. Key complaints involve inconsistent restaurant quality, high prices, aging facilities, cleanliness lapses, and noise issues.

Dimension scores · cross-source

Location8.0
Service7.9
Facilities7.5
Cleanliness7.5
Surroundings7.4
Value7.0
+ PraisedConvenient location near highway exit · Spacious rooms and comfortable bedding · Friendly and helpful staff · Secure and easy parking
- ComplaintsAging facilities needing renovation · Inconsistent room cleanliness · Inconsistent restaurant food quality · Issues with odors or noise

KEYSuitable for transit or business travelers. Verify dining options beforehand; expect some wear and tear.

FAQ · grounded in hotel data & reviews

locationIs the location convenient for transport, and is parking easy?+
Located near the A7 highway exit with free and safe parking. Guests praise its convenient transport links.
diningHow is the breakfast, and are there dietary options?+
Breakfast is praised as abundant but pricey. Vegetarian and vegan options are available. Restaurant quality varies.
roomWhat are the room facilities like? Is soundproofing good?+
Rooms feature AC, minibars, and comfortable bedding. However, soundproofing is a common complaint despite double-glazed windows.
businessIs it suitable for business travel? Are there meeting facilities?+
Highly suitable with 1399 sq ft of meeting space and a 24-hour business center. Business guests appreciate the convenience and professional service.
familyIs it convenient for families with children? Any notes?+
Families appreciate spacious rooms and friendly service. Note that some facilities are aging, and child bed comfort varies.
serviceHow is the hotel's service attitude?+
Staff are widely praised for being warm and friendly (Service score 7.9). Services include concierge, luggage storage, and express check-in/out.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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