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Four Points by Sheraton Kuala Lumpur, Chinatown

★★★★·9.4/ 10Excellent
FFour Points by Sheraton·Marriott Bonvoy·Hotels
2019 opened · 2019 renovated· Check-in 03:00 PM / out 12:00 PM
Electric bicycle charging stationFitness facilities (surcharge)Guest education on local ecosystems and cultureAir conditioningSwimming poolLift / ElevatorAll 62 facilities +
Review
Property information · Agoda

At Four Points by Sheraton Kuala Lumpur, Chinatown, exceptional service and top-notch amenities create a memorable experience for guests. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out and safety deposit boxes. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Accommodations come equipped with all the conveniences required for a restful night's slumber. A number of rooms feature cable TV for guest amusement and enjoyment. In certain chosen rooms, instant tea is conveniently available for your use. At Four Points by Sheraton Kuala Lumpur, Chinatown, select bathrooms are equipped with a hair dryer to enhance your comfort during your stay. A delightful breakfast is the perfect way to begin your day, and at Four Points by Sheraton Kuala Lumpur, Chinatown, you can always indulge in a scrumptious meal on-site. At Four Points by Sheraton Kuala Lumpur, Chinatown, guests with diverse dietary needs are accommodated by offering options like halal among the different types of cuisine.

01

Membership tiers & benefits

Choose a membership tier to see published upgrade, breakfast and late-checkout benefits. Hotel and programme conditions apply.

Marriott Bonvoy · Published programme benefits · check hotel-specific conditions
Room upgradeConditions apply

Subject to availability

Free breakfastNot included
Lounge accessConditions apply

Lounge access at select properties

Late checkoutConditions apply

延迟至14:00退房 · until 14:00

Welcome giftConditions apply

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 625 guest reviews · multi-source · as of 2026-07-04

Guests praise the strategic location, convenient transit, and stunning city views, especially of Merdeka 118. Staff service is consistently highlighted as friendly and efficient. While rooms are generally clean and comfortable with good breakfast options, complaints focus on noise insulation, corridor ventilation, slow elevators, and occasional maintenance issues.

Dimension scores · cross-source

Location9.6
Service9.3
Cleanliness9.3
Surroundings9.2
Value9.1
Facilities8.9
+ PraisedStrategic location near transit and attractions · Friendly and helpful staff · Clean and comfortable rooms · Good views from some rooms
- ComplaintsSlow or chaotic check-in · AC cannot be controlled individually · Long elevator wait times · Poor maintenance of some facilities

KEYIdeal for travelers valuing transit and views. Light sleepers should avoid rooms near elevators due to noise concerns.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?+
Located in the heart of Chinatown with excellent transport links near LRT/MRT stations. Guests highly rate its strategic position for exploring the city.
diningWhat is the breakfast like? Are there many options?+
Breakfast is praised for being extensive and varied, including kid-friendly options. It is a consistent highlight in guest reviews.
roomHow is the room soundproofing and facility condition?+
Rooms are generally clean and comfortable, but some guests note poor sound insulation and ventilation. Occasional maintenance issues like AC or plumbing faults have been reported.
viewCan I see Merdeka 118 from the room?+
Yes, select rooms, particularly King bed categories, offer stunning views of Merdeka 118 and the Petronas Towers, highly rated by couples.
serviceHow is the staff service attitude?+
Service scores an impressive 9.3/10. Guests consistently praise the staff for being friendly, professional, and responsive.
facilityWhat fitness and leisure facilities are available?+
Facilities include a swimming pool and fitness center (surcharge). Some family guests noted pool water quality issues; it is not an infinity pool.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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