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Holiday Inn Express & Suites Asheville Downtown by IHG

★★·9.4/ 10Excellent
HHoliday Inn Express·IHG One Rewards·Hotels
2019-05-23 opened· 111 rooms· Check-in 03:00 PM / out 11:00 AM
Express check-outFitness facilitiesFree breakfast24-hour front deskLuggage storageExpress check-in/check-outAll 40 facilities +
Review
Official

Holiday Inn Express and Suites Asheville Downtown By IHG offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Taxi and car hire offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Asheville (NC). Visitors can take advantage of complimentary parking directly at the hotel. Reception services such as express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements. Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours. Traveling with minimal baggage is achievable at Holiday Inn Express and Suites Asheville Downtown By IHG, as the hotel's laundromat, dry cleaning service and laundry service ensures your garments stay fresh. Room amenities feature daily housekeeping, allowing you to unwind and make the most of your visit. Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones. Each accommodation at Holiday Inn Express and Suites Asheville Downtown By IHG is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service and air conditioning for guest convenience and satisfaction. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator and a coffee or tea maker at your disposal. Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. Begin your holiday on a high note. At Holiday Inn Express and Suites Asheville Downtown By IHG, your mornings are greeted with a delightful, free breakfast. For those who prefer savoring meals within their personal space, Holiday Inn Express and Suites Asheville Downtown By IHG offers the convenience of doorstep grocery delivery, allowing you to prepare and enjoy food in your room. Indulge in the numerous pursuits available at Holiday Inn Express and Suites Asheville Downtown By IHG. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 634 guest reviews · multi-source · as of 2026-07-04

Guests highly praise the spacious, clean rooms, comfortable beds, and exceptional staff hospitality. The convenient location and nearby dining are highlights. Main drawbacks include inconsistent breakfast quality, occasional facility maintenance issues (pool/hot tub), confusing parking entrance, and luggage cart management problems.

Dimension scores · cross-source

Service9.7
Facilities9.1
Value9.0
Location9.0
Cleanliness9.0
Surroundings8.8
PraisedSpacious, clean, and comfortable rooms · Friendly and professional staff · Convenient location near dining · Good amenities (pool/washer)
ComplaintsPoor breakfast quality/variety · Noisy or broken AC · Hard to find due to signage · Malfunctioning hot tub/facilities

KEYSuitable for travelers valuing cleanliness and service. Check parking access beforehand, manage breakfast expectations, and note potential facility maintenance issues.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? Is it convenient?
Rated 9.0 for location, it serves as a gateway to downtown Asheville with abundant nearby dining. However, some families note it is slightly off-center, suggesting driving.
diningHow is the breakfast? Is it included?
Free buffet breakfast is provided, but quality is inconsistent. While business guests find it rich, many report poor variety or temperature, so manage expectations.
roomAre the rooms spacious? Are facilities complete?
Rooms are praised for being spacious and clean (9.0 rating), equipped with LCD TVs, safes, and desks. Note that some rooms may have AC noise or odors, so inspect upon arrival.
serviceHow is the staff service?
Service scores an impressive 9.7, a major highlight. Front desk staff are professional and friendly, praised by business and couple travelers. However, some report navigation errors or luggage cart issues.
facilityAre there pools and a gym?
Features a 24-hour gym, indoor, and outdoor pools. However, maintenance is a pain point; some guests report broken hot tubs or pool equipment, so verify status upon arrival.
policyCan I bring pets or children?
According to official policy, pets and children are not allowed. Please plan your travel companions accordingly to avoid check-in issues.
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