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Eira do Serrado - Hotel & Spa

★★★★·8.9/ 10Recommended
·Hotels
Check-in 02:00 PM / out 12:00 PM
Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbySwimming poolFamily roomsAll 88 facilities +
Review
Official

Nestled amidst breathtaking mountain scenery, this hotel offers an idyllic retreat just a short drive from Funchal and within walking distance of Curral das Freiras, a charming village with local restaurants, bars, and shops. Here, visitors can immerse themselves in nature while enjoying convenient access to transportation. The hotel's snug lobby provides a welcoming atmosphere where friendly staff are available to assist guests. Modern and tastefully appointed rooms offer a peaceful sanctuary to relax after exploring the stunning landscapes. The hotel restaurant serves delicious regional and international cuisine in a cozy setting with spectacular views. Guests can also unwind in the games room or enjoy a quiet read in the comfortable lounge.

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Guest scores & sentiment

From 502 guest reviews · multi-source · as of 2026-07-05

Guests praise the stunning valley views, tranquility, and friendly staff. Rooms are spacious and comfortable. Common complaints include mediocre breakfast variety, inconsistent facility maintenance (pool/spa), and occasional issues with parking management and reception responsiveness.

Dimension scores · cross-source

Location9.0
Surroundings8.6
Cleanliness8.5
Service8.2
Rooms8.0
Value8.0
Facilities7.9
+ PraisedStunning views · Peaceful atmosphere · Friendly staff · Spacious rooms
- ComplaintsPoor spa maintenance · Mediocre breakfast · Expensive restaurant · Noise issues

KEYIdeal for those seeking mountain views and hiking. Manage dining expectations, check facility status, and plan parking.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to get around?+
Nestled in the mountains with breathtaking views (Location score: 9.0), it offers tranquility. However, it is remote with no free shuttle, so driving or taxis are essential, and navigation can be tricky.
diningWhat is the dining experience like?+
The restaurant serves local Madeiran dishes with panoramic views. However, breakfast is often criticized for being mediocre, lacking variety, and slow to replenish, with some finding poor value for money.
facilityHow are the spa and pool facilities?+
Features an indoor pool, hot tub, sauna, and spa. However, maintenance is inconsistent; some guests report low water temperatures, sauna odors, or closures. Some spa services incur extra charges.
roomAre the rooms spacious? How is the soundproofing?+
Rooms are generally spacious and clean (Cleanliness score: 8.5), with soundproof options available. However, some guests reported noise issues, so sensitive sleepers should request rooms away from elevators or public areas.
serviceIs the staff friendly? Is the front desk responsive?+
Staff are highly praised for being friendly and professional (Service score: 8.2). However, front desk response times can be slow during peak hours or for complex requests.
policyWhat are the check-in/out times? Are pets allowed?+
Check-in is at 14:00 and check-out at 12:00. Pets are not allowed. Luggage storage and accessibility features are available, though some facilities may incur additional charges.
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