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The Muse New York

★★★★·9.3/ 10Excellent
·Hotels
2001 opened · 2019 renovated· 200 rooms· Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 28 facilities +
Review
Official

The Muse New York offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service and luggage storage are available to accommodate your requirements. Traveling with minimal baggage is achievable at The Muse New York, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at The Muse New York is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. At The Muse New York, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Rest assured, in a few chosen rooms, the presence of a refrigerator can be found. The Muse New York offers a hair dryer, toiletries, bathrobes and towels in the restrooms of specific accommodations. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. The Muse New York provides a superb assortment of leisure amenities for guests to enjoy. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

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Guest scores & sentiment

From 774 guest reviews · multi-source · as of 2026-07-03

Guests praise the prime location, spacious clean rooms, and exceptional staff service. Common complaints include limited breakfast options, slow AC cooling, key card expiration before checkout, and minor maintenance issues.

Dimension scores · cross-source

Location9.6
Cleanliness9.2
Service9.0
Surroundings9.0
Value8.4
Facilities8.3
Rooms8.0
PraisedExcellent location · Outstanding staff service · Spacious and clean rooms · Comfortable beds and quiet
ComplaintsLack of in-room dining amenities · Musty smell in some rooms · Poor soundproofing · Billing disputes

KEYIdeal for tourists valuing location and service. Expect limited breakfast, verify AC performance, and note checkout times to avoid key card issues.

FAQ · grounded in hotel data & reviews

locationHow is the location? What famous attractions are nearby?
Located in Manhattan's Theater District with a 9.6 rating, it is steps from Central Park and Times Square. Guests praise its prime yet quiet position for exploring NYC.
pros_consWhat are the main pros and cons of this hotel?
Pros: Prime location, spacious clean rooms, and enthusiastic staff (Service 9.0). Cons: Limited/expensive breakfast, slow AC in some rooms, occasional key card issues, and minor maintenance concerns.
diningHow is the breakfast at the hotel?
Breakfast options are described as limited and expensive. Some guests note the lack of in-room coffee makers, suggesting you verify dining arrangements or bring your own supplies.
roomWhat are the room facilities and services like?
Rooms feature 37-inch TVs and desks, praised for being spacious and clean (Cleanliness 9.2). However, some lack coffee facilities, and AC performance varies. Staff service is highly rated (9.0).
policyWhat are the check-in and check-out times?
Check-in is at 15:00 and check-out at 12:00. Some family guests noted strict enforcement leading to early lockouts or fees, so communicate with the front desk in advance.
facilityDoes the hotel have a gym? Is parking convenient?
A modern fitness center is available for a surcharge. Self-parking and garage options incur extra fees. Cashless payment is supported, along with accessibility features and luggage storage.
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