Name: Mercure Hotel Düsseldorf Neuss
Address: Am Derikumer Hof 1, Neuss, DE

Official

The 4-star Mercure Hotel Düsseldorf Neuss is near the Rhine and Messe Düsseldorf, and offers rooms with wi-fi and several meeting rooms. Book now!

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Guest scores & sentiment

From 261 guest reviews · multi-source · as of 2026-07-11

Guests praise the good value, spacious clean rooms, friendly staff, and extensive breakfast. Common complaints include dated facilities (carpets/decor), lack of AC causing heat issues, remote location with poor transport links, and occasional service or cleanliness lapses.

Dimension scores · cross-source

Rooms8.0

Service8.0

Cleanliness7.7

Surroundings7.6

Facilities7.4

Value7.1

Location7.0

＋ PraisedExcellent breakfast · Spacious and clean rooms · Friendly staff · Comfortable bedding

－ ComplaintsNo AC/poor temperature control · Aging facilities/dirty carpets · Inconvenient paid parking · Poor soundproofing

KEYSuitable for self-driving travelers and budget-conscious business guests. Avoid summer heat, bring own pillows, and confirm parking directions.

FAQ · grounded in hotel data & reviews

locationHow is the location and transport convenience?＋

Near A57 motorway, 20 mins to airport/exhibition center. Norf Station is walkable (25 mins to city center). Guests note it is remote with limited public transport.

diningIs the breakfast and dining selection extensive?＋

Offers an extensive breakfast buffet with regional and international options at Salinum restaurant with a terrace. Highly praised by guests for variety and quality.

businessIs it suitable for business travel?＋

Ideal for business due to proximity to airport/exhibition center. Guests praise spacious rooms, comfortable beds, friendly staff, and rich breakfast, though soundproofing varies.

familyIs it family-friendly?＋

Children are welcome with kid meals available. Rooms are spacious and staff are friendly. Note that facilities may feel dated and parking might incur fees.

coupleHow is the experience for couples?＋

Rooms are spacious, clean, and comfortable with friendly staff and good value. However, some guests noted corridor odors and lack of AC causing heat issues in summer.

roomWhat is the condition of the rooms?＋

Equipped with satellite TV, fax, private bathroom, and Wi-Fi. Rooms are generally spacious and clean, but some guests noted dated carpets/decor and occasional odors or faults.

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Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Privilege Double Room

1 × Queen bed24 ㎡up to 2

Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The double room features carpeted floors, a seating area with a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, as well as a wardrobe. The unit offers 1 bed.

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Standard Double Room

1 × Double bed24 ㎡up to 2

Offering free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a safe deposit box, a sofa and a flat-screen TV with satellite channels. The unit has 1 bed.

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Privilege, Room, 1 Double Bed

1 × Double bed22 ㎡up to 2

1 Double Bed237 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with satellite channelsFood & Drink - Electric kettle and room service (limited hours) Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a hydromassage showerheadPractical - Safe, laptop workspace, and phone; rollaway beds (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeepingEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

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Standard Double Room, Multiple Beds

1 × Double bed / 1 × Twin bed22 ㎡up to 2

1 Double Bed and 1 Twin Bed237 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with satellite channelsFood & Drink - Electric kettle and room service (limited hours) Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, and hydromassage showerheadPractical - Safe, laptop workspace, and phone; rollaway beds (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeepingEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

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Facilities · 49

All facilities & services listed by the hotel (aggregated across sources).

Electric bicycle charging stationLift / ElevatorSafety deposit boxFax/photocopyingIroning servicePacked lunchesParkingPets allowedTerraceAllergy-free roomKid mealsPet bowlsStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedProperty cleaned by professional cleaning companiesPhysical distancing in dining areasFood delivered to guest roomProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests availableDelivered food - securely coveredInternet accessElectric bicycle charging stationReception hallSelf parking (surcharge)Television in common areasVegetarian menu options availableWine release eventsFree wired internetFront desk (limited hours)GarageGolfing on siteNon-smoking roomsRestaurantRoom serviceTour deskNon-smoking throughout

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Nearby & map

DiningSights

1

Fleher Hof

Regional Cuisine

€€

A little out of the way, this traditional restaurant has a cosy interior, with all the charm of wood-panelled walls, old floorboards and wooden tables. Then there is the tasty cuisine, which includes flavoursome classics with a modern touch. Choose from the à la carte selection, or opt for one of the set menus ("Hof Menü", "Bistro Menü" or vegetarian). This pleasant restaurant is popular, so be sure to book in good time! N.B. Although finding a parking space may not be easy, it's definitely worth coming.

3.9km

2

Herzog von Burgund

Farm to table, Classic Cuisine

€€

First you admire the attractive exterior of this stylish townhouse. Then, inside, the impressive, heritage-protected staircase. The two dining spaces (Erftzimmer and Gartenzimmer) form a classically elegant setting – the paintings by Düsseldorf artist Markus Tollmann draw the eye. The menu has a seasonal focus, and Wiener schnitzel is a house speciality. Friendly and experienced waitstaff. Delightful outdoor seating: The terrace is a verdant oasis in the heart of the city!

4.3km

3

Spitzweg

student_food, german

€€€

This place has been serving up consistently good food for years – there's a reason why it attracts so many regulars. On the menu: seasonal, regional and international dishes. The sleek, modern decor boasting a bold red colour scheme and paintings on the walls is stylish. Friendly and professional service. The lively terrace set up on the pavement is a lovely place to sit. There is also an annexe for private events.

4.5km

4

McDonald's

Restaurant

Fast food

1.6km

5

Peking Garden

Restaurant

Chinese

3.2km

6

Bäckerei Puppe

Restaurant

Bakery

3.7km

7

McDonald's

Restaurant

Fast food

3.8km

8

McDonald's

Restaurant

Fast food

3.9km

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Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.