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Eurostars Grand Hotel Wien

★★★★★·9.4/ 10Excellent
·Hotels
Check-in 03:00 PM / out 12:00 PM
Electric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningFamily roomsLift / ElevatorAll 87 facilities +
Review
Official

Located on Vienna’s famous Ringstraße, just a few steps from the Vienna State Opera and Kärntner Straße, the Eurostars Grand Hotel Wien combines historic charm with timeless luxury. Since its opening in 1870, the hotel has been one of the city’s most prestigious addresses, welcoming international guests with elegant interiors, refined service and a true sense of Viennese hospitality. The hotel offers 205 beautifully appointed rooms and suites, blending classic style with modern comfort. Guests can enjoy a variety of culinary experiences, from Japanese cuisine at UNKAI and sophisticated dining at 1870 – Restaurant to Austrian and international breakfast classics at the Grand Brasserie and relaxed moments at the Rosengarten Café. With its central location, elegant atmosphere and excellent facilities, including meeting and event spaces as well as the Grand Spa No605, the Grand Hotel Wien is an ideal choice for leisure and business travellers seeking a luxurious stay in the heart of Vienna.

03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

Grand Hotel Wien · IHG钻石入住报告

  • 非常好,直接升了套
  • 从种类到味道几乎都是吃过最好的,而且人很少。
  • 送了一盘点心,一些水果和sparkling water
  • 无可挑剔,我定的时候只要30000点,算是too good to be true了。各个方面都无可挑剔。这个酒店作为vignette collection加入ihg没多久,虽然酒店内压根看不见ihg宣传,但是对ihg会员都这么厚道。隔壁各种洲际应该学习。
2022-12-18

****5b03a · 2022-12-18 · Source ↗

See all 1 reports →
04

Guest scores & sentiment

From 335 guest reviews · multi-source · as of 2026-07-09

Guests praise the prime location, exceptional service, and excellent breakfast. Common complaints involve outdated decor, maintenance issues like AC failures or odors, and occasional housekeeping lapses.

Dimension scores · cross-source

Location9.5
Rooms9.1
Cleanliness9.1
Service8.7
Facilities8.6
Value8.4
Surroundings7.8
PraisedPrime location · Spacious and clean rooms · High-quality bathroom facilities · Japanese-style service and food
ComplaintsInconsistent breakfast seating comfort · Unstable Wi-Fi connection · Lobby crowding affects experience · Value for money concerns

KEYIdeal for those valuing location and service over modern hardware. Check room condition upon arrival.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located 3 mins from Vienna State Opera with a 9.5 location score. Public transport tickets are available via the tour desk.
diningWhat dining options are available? How is the breakfast quality?
Features 5 restaurants including Michelin-starred 'Le Ciel'. Breakfast is highly praised for its quality and variety, with Japanese options noted by families.
familyIs this hotel suitable for families with children?
Yes, it offers family rooms, kid meals, and allows pets. Families praise spacious rooms but note high parking fees.
businessIs it convenient for business travelers? Are there meeting facilities?
Offers a business center, free WiFi, 12 meeting rooms, and a grand ballroom. Service is generally professional and efficient.
coupleWhat is the experience like for couples? Is the atmosphere romantic?
Couples love the classic luxury and location. Rooms are soundproof with marble bathrooms, though some may experience outdated decor or WiFi issues.
roomHow are the room facilities? Any notable downsides?
Rooms are spacious (9.1 rating) with modern amenities. However, some guests report outdated decor, AC failures, or odors.
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