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Crowne Plaza Toronto - North York by IHG

★★★★·8.6/ 10Recommended
PPan Pacific Hotels & Resorts·GHA DISCOVERY·Hotels
1974 opened · 2019 renovated· 405 rooms· Check-in 03:00 PM / out 11:00 AM
Fitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageAll 67 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. The hotel offers taxi and car hire amenities for your ease in navigating around Toronto (ON). When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. The hotel also features a fireplace, providing a cozy ambience during cool evenings. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. The hotel's daily housekeeping ensures an excellent option for your stay. Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience. Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind. Several chosen accommodations at Crowne Plaza Toronto North York By Ihg have a balcony or terrace incorporated into the room design. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Within specific rooms, a refrigerator, bottled water and a coffee or tea maker is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers. Start your day stress-free at Crowne Plaza Toronto North York By Ihg as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day, engage in the entertaining activities available at Crowne Plaza Toronto North York By Ihg. Unwind by the pool at hotel and cherish a leisurely moment. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise spacious rooms, comfortable beds, and beautiful lobby, but criticize remote location, outdated facilities, slow elevators, and inconsistent staff service.

Dimension scores · cross-source

Rooms10.0
Surroundings8.6
Cleanliness8.5
Facilities7.9
Service7.8
Location7.8
Value7.6
PraisedQuiet, safe location with nearby dining · Spacious, comfortable, and generally clean rooms · Friendly and professional staff service · Convenient location
ComplaintsFrequent elevator breakdowns and long waits · Aging facilities, odors, or AC issues · Parking fees and unclear deposit policies · Dated facilities/broken elevators

KEYSuitable for drivers/nearby events; avoid if sensitive to age/noise/service.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Nestled in a quiet parkland, it is remote from downtown but has convenient nearby dining and highway access to city attractions.
roomWhat are the room conditions like?
Rooms are spacious with excellent bedding (score 10.0), though some guests note outdated facilities and occasional odors.
serviceHow is the service level?
Service is mixed: some staff are very helpful, but front desk attitude is often criticized as cold, despite high cleaning standards.
facilityWhat fitness and leisure facilities are available?
Features a fitness center, tennis courts, heated pool, and sauna. Note that elevators are often reported as slow or faulty.
familyIs this hotel suitable for families with children?
Family-friendly with family rooms, kid meals, and pet allowance. However, outdated facilities and hygiene details may affect some experiences.
businessIs it suitable for business travelers?
Business guests appreciate the quiet environment and spacious rooms, but complain about aging facilities, elevator delays, and opaque parking fees.
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