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Best Western Plus Wilmington/Carolina Beach

★★★·7.7/ 10Good
·Hotels
Express check-outFitness facilitiesFree breakfast24-hour front deskExpress check-in/check-outFree WiFiAll 33 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-21

Guests consistently praise the friendly staff, varied hot breakfast, convenient location, and comfortable beds at a good price. Main drawbacks include occasional maintenance issues, inconsistent cleaning details, noise from roads or late-night guests, and breakfast sometimes running out early. Overall, the experience is highly rated.

Dimension scores · cross-source

Service9.2
Rooms8.9
Location8.9
Cleanliness8.9
Value8.7
Facilities8.7
Wi-Fi8.4
PraisedFriendly and helpful staff · Excellent and varied breakfast · Comfortable beds · Convenient location
ComplaintsCleaning issues in rooms · Broken amenities · Noise disturbances · Understaffed front desk

KEYSuitable for travelers prioritizing service, breakfast, and location. Large vehicles should note tight parking; inspect room facilities upon check-in.

FAQ · grounded in hotel data & reviews

diningDoes the hotel offer breakfast, and how is it rated?
Yes, a free hot breakfast is included. It is highly praised for variety and taste (Facilities score 8.7/10). However, some guests note it may run out early or have machine issues, so arriving promptly is recommended.
serviceHow is the staff service?
Staff service is excellent, with a Service dimension score of 9.2/10. Guests consistently praise the friendly, helpful, and attentive front desk and staff for their prompt assistance.
locationIs the location convenient? What is nearby?
The location is convenient, scoring 8.9/10 in dimensions. It is near dining and attractions, making it easy to explore Wilmington. While some street-facing rooms may have noise, the area is advantageous.
roomHow are room comfort and cleanliness?
Beds are comfortable, with a Room score of 8.9/10. Most guests find them clean and good value. However, some report cleaning oversights, odors, or maintenance issues like AC/coffee machines, so inspect upon arrival.
policyAre pets or children allowed?
Official data indicates children are not allowed (children_allowed: false) and pets are not permitted (pets_allowed: false). Although some reviews mention pet-friendliness, this conflicts with official policy; please follow the booking terms.
facilityWhat fitness and leisure facilities are available?
Facilities include an indoor pool, spa tub, and fitness center (Score 8.7/10). There is also a 24-hour business center, free WiFi, and self-parking. Note that some guests reported pool damage, so verify availability.
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