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Citadines City Centre Liverpool

Name: Citadines City Centre Liverpool
Address: 72 Church Street, Liverpool, GB

★★★★·9.5/ 10Excellent

QQuest Apartment Hotels·Ascott Star Rewards·Hotels

📍72 Church Street · Liverpool ↗

📞+44 0151 3181809

Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxAll 45 facilities +

Review

Official

At the heart of Liverpool city centre, just steps from Lime Street Station, Albert Dock and Liverpool ONE shopping centre, Citadines City Centre Liverpool aparthotel welcomes you to a stay where comfort meets freedom – placing you exactly where the action is. Enjoy the freedom of a serviced apartment with the convenience of hotel-style services. Here, the city is yours – to explore, to experience, to feel. Settle into a cosy Studio or a spacious Two-Bedroom Superior Apartment, thoughtfully designed to adapt to every moment of your day. Our flexible layouts let the dining area double as a laptop-ready workspace by day and a relaxing yoga zone by evening – the perfect setup for business travellers, digital nomads, and families alike. Daily life flows with ease: cook your favourites in the fully equipped kitchen, unwind with your favourite series via Chromecast on the smart TV, and stay seamlessly connected thanks to ultra-fast Wi-Fi and in-room climate control, whether for a short or extended stay. Upon arrival, our friendly Citazens welcome you with a complimentary barista coffee as part of our signature Café Check-in Experience – along with insider tips and City Hacks to help you explore Liverpool’s music scene, hidden bars and historic maritime charm like a local. Stay energised with the activ∞ fitness room, and be surprised by our exclusive brand programmes, from neighbourhood running tours to pop-up tastings that connect you with the local vibe. Need a quick bite or a moment to recharge? Our on-site grocery store, grab-and-go breakfast, and self-service laundry facilities simplify your routine. Plus, with 24/7 reception and a pet-friendly policy, everything is in place for you to live, work and play at your own rhythm. Why not make Citadines Liverpool your next urban adventure? #Citadines #CitadinesLiveWorkPlay #Citadinesactiv8 #CitadinesLovesCoffee

Guest scores & sentiment

From 280 guest reviews · multi-source · as of 2026-07-10

Guests praise the central location, spacious clean rooms, and exceptional staff hospitality. Common complaints include slow check-in, inconsistent bed comfort, unclear deposit policies, and busy laundry facilities.

Dimension scores · cross-source

Location9.8

Surroundings9.6

Service9.5

Rooms9.3

Facilities9.3

Cleanliness9.3

Value9.2

Wi-Fi8.6

＋ PraisedExcellent and quiet location · Friendly and helpful staff · Clean and modern rooms · Well-equipped facilities

－ ComplaintsUncomfortable beds · Equipment issues · Security card vulnerabilities · Insufficient kitchenware

KEYIdeal for convenience seekers. Verify deposit policies, avoid peak check-in times, and manage expectations regarding mattress firmness.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What major attractions or transport hubs are nearby?＋

Perfectly situated in the heart of Liverpool (Location score: 9.8). It is a stone's throw from Liverpool Central Station, Albert Dock, and Lime Street Train Station, offering easy access to top attractions.

roomAre the rooms well-equipped? How is the soundproofing?＋

Rooms are spacious and clean (Score: 9.3) with modern amenities, some including kitchens. Soundproofing is generally good, though some guests noted AC noise or cooling issues.

diningDoes the hotel offer breakfast? What are the dining options?＋

Breakfast is not explicitly included in standard rates, but select units have fully equipped kitchens for self-catering. Platinum members may have breakfast benefits (subject to availability). Room service is also available.

serviceHow is the front desk service attitude and professionalism?＋

Service scores high at 9.5, with guests praising staff like Elizabeth for being warm and professional. However, check-in can sometimes be slow, and isolated reports of cold attitudes exist.

policyWhat are the check-in and check-out times? Are children allowed?＋

Check-in is at 15:00 and check-out at 11:00. Children are welcome. Please note that deposit policies may not be clearly highlighted, so confirm in advance to avoid misunderstandings.

memberWhat official perks does joining the Quest Rewards program offer?＋

Quest Rewards members enjoy official perks: Welcome amenities for all tiers. Gold+ members may get bonus points, late checkout, and early check-in (subject to availability). Platinum members may include breakfast.

No checkout or paid ranking here — commission never drives content.

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Room types · 5

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Superior Two Bed-room Apartment

1 × Sofa bed65 ㎡up to 6

This spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The well-fitted kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a washing machine, as well as soundproof walls. The unit offers 3 beds.

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Two-Bedroom Apartment

1 × Extra-large double bed (Super-king size)62 ㎡up to 4

This spacious apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a washing machine, as well as soundproof walls. The unit has 2 beds.

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RoomSuperior One Bed-Room Apartment

Superior One Bed-Room Apartment

1 × Queen bed41 ㎡up to 4

This apartment is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a washing machine, as well as soundproof walls. The unit offers 2 beds.

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One-Bedroom Apartment

1 × Extra-large double bed (Super-king size)37 ㎡up to 2

This apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a washing machine, as well as soundproof walls. The unit has 1 bed.

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Studio Apartment

1 × Queen bed27 ㎡up to 2

The air-conditioned apartment has 1 bedroom and 1 bathroom with a shower and a hairdryer. In the kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The apartment offers soundproof walls, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV with cable channels. The unit has 1 bed.

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Nearby & map

DiningSights

“8” By Andrew Sheridan

Modern Cuisine

££££

Chef-Owner Andrew Sheridan relocated his immersive restaurant from Birmingham to this city centre Victorian property in his home town of Liverpool. Guests gather in the dimly lit lounge for drinks and precisely made snacks, before heading downstairs to one of the two eight-seater counters, each with its own chef. They cook in front of the guests and talk about the dishes, making for an engaging experience. The cooking takes influences from around the globe and showcases bold, distinct flavours, with quality produce underpinning it all.

462m

Vetch

Modern Cuisine

££££

Located on Hope Street alongside numerous other eateries, there’s a homely feel to this personably and knowledgably run restaurant. The décor is all about understatement, with minimalist furnishings and neutral tones. The modern, well-versed cooking successfully incorporates a range of East Asian influences including shokupan milk bread, Korean chicken wings and char siu pork belly. At dinner, it’s a tasting menu affair which shows the full breadth of the cooking, but keep an eye out for the great value offering at lunch and early evening.

907m

Manifest

Modern British

£££

In Liverpool's regenerated Baltic Triangle district, you'll find this restaurant situated on the ground floor of a converted former warehouse. An open-plan kitchen dominates the room and there are counter seats for those who wish to be close to the action. Carefully cooked, flavourful modern British dishes are available either as an à la carte or a seasonally influenced tasting menu. Whatever you choose, accompany it with some wine from the well-presented list, with each bottle available by the glass.

954m

The Art School

regional,fine_dining

££££

Having celebrated 10 years in business, Paul Askew's restaurant continues to nourish the good diners of Liverpool. The spacious, elegant dining room has a stylish streak with its bright red chairs and crisp white tablecloths, while the formality of the décor is matched by the service team. The cooking is ambitious and full of colour, while a serious wine list adds to the appeal, with a particularly strong selection of reds. Do check out the array of special events they run, including guest chef dinners and live music nights.

994m

NORD

Modern Cuisine

£££

Located in the heart of the city, this spacious restaurant sports modern décor with an almost futuristic edge thanks to the pod-like booth seating. The menu offers plenty of variety, with a mix of international influences resulting in dishes ranging from tandoori beetroot to cod Kiev and asparagus tagliatelle to a traditional Sunday roast. It’s all carefully executed by the kitchen and doesn’t lack for flavour thanks to judicious seasoning. The cheery and chatty service team add to the appeal.

1.1km

Belzan

Modern Cuisine

££

Its somewhat unassuming location makes this smart, modern bistro stand out even more. The cooking offers well-judged, interesting combinations, with portions that are as generous as they flavoursome, but while sharing is encouraged, dishes work better on their own; the Guinness rarebit potato is a must. They also offer a good value early dinner menu. The narrow room has a cosy feel, and service is confident and clued-up.

3.6km

Taco Bell

Restaurant

Fast food

80m

Caffè Nero

coffee_shop

Café

135m

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

Citadines City Centre Liverpool

Guest scores & sentiment

Room types · 5

Superior Two Bed-room Apartment

Two-Bedroom Apartment

Superior One Bed-Room Apartment

One-Bedroom Apartment

Studio Apartment

Facilities · 45

Nearby & map