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Óntico Urban Design Hotel

★★★★·8.9/ 10Recommended
·Hotels
20 rooms· Check-in 03:00 PM / out 12:00 PM
Proposal/romance packages available24-hour front deskLuggage storageFree WiFiStreet parkingConcierge serviceAll 20 facilities +
Review
Official

Ontico Urban Design Hotel provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. The hotel offers reception assistance, including luggage storage, to ensure guest satisfaction. Should you require it, the tours can even assist you in booking tickets and securing reservations for the finest shows and events in the vicinity. The hotel's daily housekeeping ensures an excellent option for your stay. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure your satisfaction, certain rooms in the hotel come fitted with air conditioning for a more pleasant stay. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Within specific rooms, a coffee or tea maker and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and toiletries within a few chosen chambers. Start your day stress-free at Ontico Urban Design Hotel as breakfast is made available for you on the premises. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.

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Guest scores & sentiment

From 84 guest reviews · multi-source · as of 2026-07-20

Guests praise the modern design, spacious clean rooms, comfortable beds, and friendly staff. Location is excellent near the center. Complaints include simple breakfast, no on-site restaurant, parking issues, and occasional problems with noise, AC, or unfinished facilities.

Dimension scores · cross-source

Value9.0
Location9.0
Service8.7
Facilities8.6
Cleanliness8.6
Surroundings8.6
PraisedFriendly and professional staff · Excellent location · New and modern facilities · Helpful local recommendations
ComplaintsIncomplete amenities · Poor drainage · AC or equipment issues · Severe hygiene issues

KEYSuitable for design-focused travelers seeking convenience. Verify breakfast inclusion, bring toiletries, and check noise/parking details.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? What is nearby?
With a location score of 9.0, it is centrally located in Mérida, within walking distance of main attractions.
roomHow are the room facilities and comfort?
Rooms are spacious with Tempur-Pedic beds (score 8.6), but some guests note poor soundproofing and occasional facility issues.
diningDoes the hotel offer breakfast and meals?
It offers a surcharge continental breakfast which is considered simple. There is no on-site restaurant for full meals.
serviceHow is the service quality?
Service scores 8.7; guests praise the friendly, attentive staff (e.g., Celia) and helpful concierge services.
policyAre pets or children allowed?
The hotel policy strictly prohibits both pets and children from staying.
facilityIs there parking? Is it convenient?
There is no on-site parking; guests must use street parking or reserve offsite spots, which is a common complaint.
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