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Hotel Imperial Reforma

★★★★·8.2/ 10Recommended
·Hotels
Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxAll 33 facilities +
Review
Official

Set in a fabulous listed building with a French architecture design, dating back from 1896, and totally renewed to offer the modern comforts of nowadays, this impressive hotel enjoys a strategic location close to the city's business and cultural districts. Juarez Metro Station is about 1 km distance from the property, whilst Mexico City Airport is around 12 km away. The hotel's guest rooms are decorated in a classic style, offering a warm and relaxing atmosphere, ideal to enjoy a good night's rest. Facilities such as individual control air-conditioning, free Wi-Fi and cable TV are available in every room for guests' convenience. The main restaurant invites visitors to taste delicious Spanish gourmet cuisine, specialized in Basque-Spanish food and served in a beautiful and elegant French décor, while the on-site coffee shop offers a varied breakfast buffet and traditional Mexican meals for lunch. Other hotel services include a 24-hour reception and private parking upon request.

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Guest scores & sentiment

From 166 guest reviews · multi-source · as of 2026-07-18

Guests consistently praise the prime location on Paseo de la Reforma, walkable to major attractions, along with friendly staff, spacious clean rooms, and historic architectural charm. However, complaints frequently highlight street noise and poor soundproofing, firm or aging mattresses affecting sleep, and visibly dated facilities needing renovation. Inconsistent Wi-Fi and cramped bathrooms further impact comfort, reflecting a gap between classic elegance and modern expectations.

Dimension scores · cross-source

Surroundings9.2
Location8.8
Facilities7.5
Service7.2
Cleanliness7.2
Value7.0
PraisedPrime location · Grand architecture · Spacious rooms · Friendly staff
ComplaintsAging facilities · Poor soundproofing · Hygiene issues · Poor breakfast quality

KEYIdeal for travelers prioritizing location and historic charm. Light sleepers should request non-street rooms and manage expectations regarding bed firmness and facility age.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and is public transport convenient?
Located on Paseo de la Reforma near Juarez Metro Station, it scores 8.8/10 for location, making city exploration very convenient.
diningWhat dining options and breakfast are available?
Enjoy a highly-rated buffet breakfast at Cúpula de Oro café, or dine on Spanish cuisine at the Gaudi bar-restaurant.
coupleIs this hotel suitable for couples?
Couples appreciate the historic charm and spacious rooms (Environment score: 9.2), but note dated facilities and noise issues may affect comfort.
businessIs it suitable for business travelers?
Ideal for business due to its central Zona Rosa location and helpful staff. However, business guests note dated facilities and firm mattresses.
familyIs it family-friendly?
Children are welcome with family rooms and kid meals. However, lack of accessibility features, dampness, and frequent AC issues may limit family comfort.
roomWhat are the room facilities and comfort levels like?
Rooms are spacious with vintage charm and free Wi-Fi. However, facilities are dated, mattresses are firm, and some have unreliable Wi-Fi or cramped bathrooms.
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