Hotel Cielo
Located just one block away from the beaches of the Riviera, the hotel was inspired by a story of love and named according to the view on the upper terrace all guests can enjoy during their stay. It is simply decorated with traditional Mexican style, to provide a comfortable atmosphere, complemented by the tranquillity of the sea a few metres away. It is one of the few hotels in Playa del Carmen that still honours the classic Mexican architecture, a detail that adds Mexican charm to stay with contemporary amenities, guest services and amenities.
Guest scores & sentiment
From — guest reviews · multi-source
Dimension scores · cross-source
Room types · 7
Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).
Family Room, Balcony
<p><strong>2 Twin Beds and 1 King Bed</strong></p><p>395-sq-foot individually decorated room, located on the top floor, balcony with city views</p><br/><p><b>Internet</b> - Free WiFi 25+ Mbps </p><p><b>Entertainment</b> - 32-inch TV with digital channels and Netflix</p><p><b>Food & Drink</b> - Room service</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and towels</p><p><b>Practical</b> - Laptop-compatible safe, laptop workspace, and iron/ironing board (on request)</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Tile flooring in room</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
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Grand Family Room, Balcony
<p><strong>1 Twin Bed, 1 King Bed and 1 Double Bed</strong></p><p>395-sq-foot individually decorated room, located on the top floor, balcony with city views</p><br/><p><b>Internet</b> - Free WiFi 25+ Mbps </p><p><b>Entertainment</b> - 32-inch TV with digital channels and Netflix</p><p><b>Food & Drink</b> - Room service</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and towels</p><p><b>Practical</b> - Laptop-compatible safe, laptop workspace, and iron/ironing board (on request)</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Tile flooring in room</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
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Room, 1 King Bed, Balcony
<p><strong>1 King Bed</strong></p><p>275-sq-foot individually decorated room, located on the top floor, balcony with city views</p><br/><p><b>Internet</b> - Free WiFi 25+ Mbps </p><p><b>Entertainment</b> - 32-inch TV with digital channels and Netflix</p><p><b>Food & Drink</b> - Room service</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and towels</p><p><b>Practical</b> - Laptop-compatible safe, laptop workspace, and iron/ironing board (on request)</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Tile flooring in room</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
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Quadruple Room
<p><strong>2 Double Beds</strong></p><p>249 sq feet </p><br/><p><b>Internet</b> - Free WiFi 25+ Mbps </p><p><b>Entertainment</b> - 32-inch TV with digital channels and Netflix</p><p><b>Food & Drink</b> - Room service</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and towels</p><p><b>Practical</b> - Laptop-compatible safe, laptop workspace, and iron/ironing board (on request)</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Tile flooring in room</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
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Triple Room
<p><strong>1 Double Bed and 1 Twin Bed</strong></p><p>248 sq feet </p><br/><p><b>Internet</b> - Free WiFi 25+ Mbps </p><p><b>Entertainment</b> - 32-inch TV with digital channels and Netflix</p><p><b>Food & Drink</b> - Room service</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and towels</p><p><b>Practical</b> - Laptop-compatible safe, laptop workspace, and iron/ironing board (on request)</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Tile flooring in room</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
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Double Room (Double Interior Room)
<p><strong>1 Double Bed</strong></p><p>225 sq feet </p><br/><p><b>Internet</b> - Free WiFi 25+ Mbps </p><p><b>Entertainment</b> - 32-inch TV with digital channels and Netflix</p><p><b>Food & Drink</b> - Room service</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and towels</p><p><b>Practical</b> - Laptop-compatible safe, laptop workspace, and iron/ironing board (on request)</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Tile flooring in room</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
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Room, 1 King Bed
<p><strong>1 King Bed</strong></p><p>225 sq feet </p><br/><p><b>Internet</b> - Free WiFi 25+ Mbps </p><p><b>Entertainment</b> - 32-inch TV with digital channels and Netflix</p><p><b>Food & Drink</b> - Room service</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and towels</p><p><b>Practical</b> - Laptop-compatible safe, laptop workspace, and iron/ironing board (on request)</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Tile flooring in room</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Rates / book on FlyerTrip →Facilities · 39
All facilities & services listed by the hotel (aggregated across sources).
Nearby & map
Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.