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La Joya Pachuca

★★★★★·9.4/ 10Excellent
·Hotels
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Guest education on local ecosystems and cultureAir conditioningFamily roomsLift / ElevatorAll 84 facilities +
Review
Official

Hotel La Joya Pachuca has 100 rooms, an incomparable destination for your business and leisure travels. Comfort and quality in the heart of the capital of Hidalgo, less than 10 minutes from downtown, Hidalgo Stadium, the bus station, the industrial zone and the main tourist attractions in Pachuca. Everything you need to accompany your pace of life. In addition to having the largest conference center within the hotel with capacity for up to 800 people. Translated with DeepL. com (free version)

04

Guest scores & sentiment

From 413 guest reviews · multi-source · as of 2026-07-06

Guests praise the excellent location near shopping, spacious clean rooms, and friendly staff. Common complaints include aging facilities like broken gym equipment, squeaky beds, poor Wi-Fi, occasional water outages, and thin soundproofing.

Dimension scores · cross-source

Facilities9.2
Cleanliness9.2
Surroundings9.2
Location9.0
Service8.5
Value7.1
Rooms6.0
PraisedExcellent location · Friendly and attentive staff · Spacious and clean rooms · Safe and convenient parking
ComplaintsPoor soundproofing · Unstable Wi-Fi connection · Breakfast costs extra · Some facilities outdated or broken

KEYSuitable for travelers prioritizing location and service. Be prepared for older facilities and confirm soundproofing needs.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located? What is nearby?
Located in the business district, 800m from the train station, adjacent to Sanborns mall. Highly rated for location (9.0).
diningHow is the breakfast? Is it extra cost?
Highly praised for variety and taste. Some guests note it may be extra cost or limited options; confirm upon check-in.
roomAre rooms spacious and clean? What about amenities?
Spacious, clean (9.2 rating), with AC, TV, WiFi, and coffee maker. However, some report squeaky beds or unstable WiFi.
serviceIs the staff friendly and helpful?
Service score is 8.5. Guests praise the friendly, professional, and responsive staff who offer local recommendations.
facilityIs there a gym? How is the condition?
Paid fitness facilities available. Score is 9.2, but some guests report broken or old equipment. Check before booking.
policyWhat are the check-in and check-out times?
Check-in at 15:00, check-out at 12:00. Private check-in/out and luggage storage are available.
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