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Hampton Inn & Suites Chicago Southland-Matteson

★★★·8.6/ 10Recommended
HHampton by Hilton·Hilton Honors·Hotels
📍20920 Matteson Avenue · Matteson ↗
📞+17087484102·Official site ↗
2008 opened · 2008 renovated· Check-in 04:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorLuggage storageAll 42 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Repeatedly enjoy your best-loved attire with the aid of the laundry service available at Hampton Inn & Suites Chicago Southland-Matteson. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For an elevated experience at hotel, select rooms are equipped with blackout curtains to improve your stay. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. In select rooms, the hotel offers visitors access to instant tea. Maintain your cleanliness and feel revitalized using a hair dryer available in select guest restrooms. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at Hampton Inn & Suites Chicago Southland-Matteson. Hampton Inn & Suites Chicago Southland-Matteson provides a superb assortment of leisure amenities for guests to enjoy. Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise clean, spacious rooms, comfortable beds, and extensive breakfast. Staff is generally friendly. Complaints focus on poor pool hygiene, thin walls, rude/unhelpful front desk staff ignoring perks, and occasional booking issues.

Dimension scores · cross-source

Location9.0
Service8.9
Cleanliness8.5
Facilities8.4
Surroundings8.4
Value8.0
＋ PraisedFriendly and helpful staff · Spacious and clean rooms · Excellent breakfast variety · Modern and comfortable amenities
－ ComplaintsPoor pool hygiene and temperature control · Thin walls and noise issues · Long check-in wait times · Occasional cleaning oversights

KEYGood for families/business valuing cleanliness/breakfast. Avoid peak pool times, sensitive to noise, and verify perks upon arrival.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation?＋
Located in suburban Matteson, IL, it offers easy access to Lake Michigan and downtown Chicago. With a location score of 9.0, nearby attractions like the Hollywood Casino Amphitheater make travel convenient.
diningIs the breakfast selection extensive?＋
Guests highly praise the extensive and delicious breakfast variety. Out of 205 reviews, many highlight the wide selection and healthy options, making it a frequent positive point.
familyIs this hotel suitable for families with children? What child-friendly facilities are available?＋
Children are welcome. Families praise friendly staff and spacious rooms. Facilities include an indoor pool, laundry, and accessibility features. Some noted suite upgrades, but pool hygiene has mixed reviews.
businessHow is the stay for business travelers? Are office facilities complete?＋
Business guests rate it highly, with a service score of 8.9. It features a business center, free wired internet, and express check-in. While dining nearby is plentiful, some note average soundproofing and limited Wi-Fi speed.
coupleHow is the experience for couples? Are rooms quiet and comfortable?＋
Couples appreciate comfortable bedding and spacious, clean rooms, scoring the environment 8.4. However, some report noise from kitchens or neighbors. Travelers seeking quiet are advised to request higher floors or corner rooms.
policyWhat are the check-in and check-out times? Are pets allowed?＋
Check-in is at 16:00 and check-out at 11:00. Pets are allowed. The hotel offers non-smoking rooms, luggage storage, and a 24-hour fitness center. Rooms are sealed after cleaning to meet strict hygiene standards.
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