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InterContinental Suites Hotel Cleveland by IHG

★★★·9.0/ 10Excellent
IInterContinental Hotels & Resorts·IHG One Rewards·Hotels
1998-03-26 opened· 162 rooms· Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Free beach shuttleAir conditioningFamily roomsLift / ElevatorLuggage storageAll 52 facilities +
Review
Official

InterContinental Suites Hotel Cleveland By IHG offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Shuttle offerings at the hotel enhance the ease of discovering Cleveland (OH). Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements. Should you desire access to the top entertainment in the city, assistance can be provided by the hotel's ticket service. Relax and feel the warmth in the hotel's inviting lobby, featuring an enchanting on-site fireplace. Traveling with minimal baggage is achievable at InterContinental Suites Hotel Cleveland By IHG, as the hotel's laundromat, dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at InterContinental Suites Hotel Cleveland By IHG is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service and air conditioning for guest convenience and satisfaction. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television, in-room video streaming and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker and mini bar at your disposal. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. For those who prefer savoring meals within their personal space, InterContinental Suites Hotel Cleveland By IHG offers the convenience of doorstep grocery delivery, allowing you to prepare and enjoy food in your room. Should you be particularly discerning in your dining choices, you will surely appreciate having access to the on-site shared kitchen provided at this location. InterContinental Suites Hotel Cleveland By IHG provides a superb assortment of leisure amenities for guests to enjoy. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 278 guest reviews · multi-source · as of 2026-07-11

Guests praise the friendly staff and convenient location near Cleveland Clinic. Common complaints include outdated facilities, occasional cleanliness issues, AC failures, valet delays, and poor food value.

Dimension scores · cross-source

Location9.2
Cleanliness9.2
Service9.0
Surroundings8.6
Facilities8.5
Value8.4
PraisedFriendly and professional staff · Spacious and comfortable rooms · Convenient location near hospital · High overall cleanliness
ComplaintsDated facilities · Expensive and limited dining options · Long valet parking wait times · Occasional cleanliness lapses

KEYIdeal for medical visitors. Book renovated rooms, confirm parking, and manage food budget expectations.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and what nearby conveniences are there?
Located on Euclid Ave near Cleveland Clinic with excellent transport scores. It offers a free shuttle to University Circle museums and is within walking distance to major cultural sites.
serviceWhat is the quality of staff service and professionalism?
Staff service is highly rated (9.0/10). Guests consistently praise the friendly, professional, and attentive service across front desk, housekeeping, and dining departments.
roomWhat are the room facilities and comfort level like?
Suites are spacious with modern amenities like microwaves and fridges. However, some guests note outdated facilities or occasional AC/electrical issues, so checking equipment upon arrival is advised.
diningWhat are the dining options and their value for money?
C2 Bar and Lounge serves American cuisine and happy hour. However, many guests find the food value low, with limited breakfast options and high prices, suggesting external dining alternatives.
familyIs this hotel suitable for families with children?
Highly suitable for families. It allows children, offers family rooms, and provides a free shuttle to museums. Spacious suites with fridges/microwaves make it convenient for parents.
businessHow is the experience for business travelers?
Well-regarded by business guests due to its proximity to Cleveland Clinic. It features business centers and clean rooms, though some may encounter worn carpets or low water pressure.
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