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The Robert Towns

★★★★·8.4/ 10Recommended
·Hotels
47 rooms· Check-in 02:00 PM / out 10:00 AM
Offsite parking discounted rates availableAir conditioningSwimming poolFamily roomsBBQ facilitiesLuggage storageAll 40 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at The Robert Towns. Maintain seamless communication using the complimentary Wi-Fi at hotel. Discovering Townsville becomes even more accessible, thanks to the taxi amenities provided at the hotel. For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as express check-in or check-out, luggage storage and safety deposit boxes. Obtaining passes for the town's top entertainments becomes effortless with hotel's ticket service. For extended visits or whenever required, the laundromat ensures your preferred travel garments remain fresh and accessible. During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. For visitors wishing to smoke, designated smoking zones can be found. At The Robert Towns, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. At The Robert Towns, each visit offers an array of intriguing room configurations, featuring accommodations with separate living room and balcony or terrace, ensuring a distinct experience every time. Certain rooms offer in-room amusement features such as the television for your enjoyment. In select rooms at the hotel, a refrigerator is available for those moments when it seems necessary. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. At the hotel, discerning guests can also enjoy on-site culinary facilities like BBQ facilities tailored to their preferences. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Be sure to drop by the pool at hotel at least once during your stay.

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Guest scores & sentiment

From 125 guest reviews · multi-source · as of 2026-07-19

Guests consistently praise the convenient central location, friendly and helpful staff, clean and spacious rooms with practical amenities, and strong value for money. Common complaints highlight dated facilities requiring updates, occasional cleaning oversights, tight and unassigned parking, and average soundproofing affected by vehicle lights, pool/BBQ areas, and neighboring guests. Inconsistent operating hours for dining and reception were also noted.

Dimension scores · cross-source

Location8.6
Rooms8.3
Service8.1
Value7.8
Cleanliness7.6
Surroundings7.4
Facilities7.3
PraisedExcellent location · Pet-friendly · Friendly staff · Good value
ComplaintsPoor soundproofing · Dated facilities · Cleanliness issues · Unpleasant odors

KEYIdeal for budget travelers prioritizing location and pet-friendly stays. Request rooms away from pool/BBQ areas, bring earplugs, verify dining hours, and contact ahead for large vehicle parking.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located? What attractions are nearby?
Located on a quiet street near the city centre, it offers easy walking access to The Strand and the Magnetic Island Ferry Terminal.
pros_consWhat are the main pros and cons of this hotel?
Pros: Excellent location, friendly staff, spacious rooms, good value, pet-friendly. Cons: Dated facilities, average soundproofing, tight parking, inconsistent service hours.
familyWhat child-friendly facilities are available for families?
Features include a children’s wading pool and outdoor dining area. Rooms are spacious, though some facilities may appear dated.
roomWhat amenities are in the rooms? Is there a workspace?
Rooms feature AC, minibar, tea/coffee facilities, and a work desk. They are spacious but some guests note signs of aging in fixtures.
serviceHow is the staff service?
Staff are consistently praised for being friendly, helpful, and attentive, significantly enhancing the guest experience.
policyWhat are the check-in/out times? Are pets allowed?
Check-in is at 14:00 and check-out at 10:00. Pets are allowed, and express check-in/out services are available.
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