Name: Hostel las Palmas
Address: calle juan montalvo valle sagrado, Vilcabamba, EC

04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praise the warm, home-like atmosphere and host Yeleny's hospitality. Common complaints include reservation management errors causing conflicts, poor ventilation/smoke smell in some rooms, shared bathrooms, and potential allergies from pets.

Dimension scores · cross-source

Service9.6

Location9.4

Rooms9.2

Cleanliness9.2

Surroundings9.2

Facilities9.1

Value9.0

Wi-Fi8.1

＋ PraisedHost is warm and attentive · Cozy, home-like atmosphere · Peaceful and comfortable environment · Well-equipped and clean

－ ComplaintsShared bathrooms inconvenient · Old/smelly mattresses · Jacuzzi not working · Disturbance from resident cat

KEYIdeal for those seeking a quiet, home-like stay. Confirm reservations in advance; avoid if sensitive to shared baths or pets.

FAQ · grounded in hotel data & reviews

serviceHow is the host's service and atmosphere?＋

Guests highly praise host Yeleny's hospitality (Service score 9.6). The atmosphere is warm, home-like, and tranquil.

locationWhat is the location and safety like?＋

Excellent location, quiet and safe (Location score 9.4). Convenient for exploring Vilcabamba; airport transport incurs a surcharge.

roomWhat are the room facilities and bathroom privacy like?＋

Spacious rooms with well-equipped kitchens (Rooms score 9.2). However, shared bathrooms lack privacy, and some rooms have poor ventilation or smoke smells.

familyIs it suitable for families with children?＋

Offers family rooms and kid meals; pets allowed. However, shared bathrooms and pets may cause allergies, making it less ideal for some families.

coupleHow is the experience for couples?＋

Couples appreciate the warm atmosphere and quiet location. Main complaints involve reservation management errors causing conflicts and unstable hot water.

facilityWhat leisure facilities are available?＋

Features include a pool, sauna, steam room, public bath, and terrace (Facilities score 9.1). Also has a bar, BBQ, and garden for relaxation.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

Book on FlyerTrip →

R

Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Economy Double Room

1 × Double bed6 ㎡up to 3

This double room features a pool with a view, hot tub and sauna. The double room offers a private entrance, a tea and coffee maker, as well as a shared bathroom featuring a walk-in shower and a bidet. Guests will find a refrigerator, a dishwasher, kitchenware and an oven in the fully equipped kitchen. The double room also has a barbecue. The double room features a seating area, a wardrobe, as well as an outdoor dining area and outdoor furniture. The unit offers 1 bed.

Rates / book on FlyerTrip →

Family Room

1 × Twin bed / 2 × Double bed6 ㎡up to 5

Guests will have a special experience as this family room provides a pool with a view, a hot tub and a sauna. The family room features a private entrance, a tea and coffee maker, as well as a shared bathroom boasting a walk-in shower and a bidet. Guests will find a refrigerator, a dishwasher, kitchenware and an oven in the kitchen. The family room also comes with a barbecue. The family room offers a seating area, a wardrobe, as well as an outdoor dining area and outdoor furniture. The unit has 3 beds.

Rates / book on FlyerTrip →

Twin Room

2 × Double bed6 ㎡up to 4

This luxurious twin room features a pool with a view, a hot tub and a sauna. Guests will find a refrigerator, a dishwasher, kitchenware and an oven in the fully equipped kitchen. The twin room also has a barbecue. The twin room offers a private entrance, a tea and coffee maker, as well as a shared bathroom featuring a walk-in shower and a bidet. The unit offers 2 beds.

Rates / book on FlyerTrip →

Twin Room, 2 Double Beds

2 × Double bedup to 2

2 Double BedsFeatures a private furnished patio Layout - Dining area and sitting areaRelax - Outdoor private hot tubInternet - Free WiFi Food & Drink - Refrigerator, microwave, coffee/tea maker, and shared/communal kitchen accessSleep - Blackout drapes/curtains and bed sheets Bathroom - 2 bathrooms, shower, and rainfall showerheadPractical - Yard, laptop workspace, and iron/ironing board (on request)Need to Know - Housekeeping on request, shared accommodations, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

Rates / book on FlyerTrip →

F

Facilities · 50

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableSwimming poolFamily roomsBBQ facilitiesCar hireSaunaPacked lunchesParkingPets allowedTerracePrivate check-in/check-outShared lounge/TV areaShuttle service (additional charge)Grocery deliveriesKid mealsShared kitchenPublic BathEntertainment staffOutdoor furnitureShallow endSteam roomFire extinguishersKey access24-hour securityPub crawlsHappy hourInternet accessJapanese gardenExercise/lap poolNo accessible shuttleNo accessible train station shuttleConcerts/live showsOffsite parking discounted rates availablePool waterfallPrivate picnicsSelf parking (surcharge)Bicycle-friendly propertyArt gallery on siteSwimming nearbyAirport transportation - pickup (surcharge)Airport transportation - drop-off (surcharge)Accessible train station shuttleAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)GarageHosted evening meal (reserve)Non-smoking roomsTour desk