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The Westin Michigan Avenue Chicago

★★★★·8.7/ 10Recommended
WWestin Hotels & Resorts·Marriott Bonvoy·Hotels
1963 opened· Check-in 04:00 PM / out 12:00 PM
Fitness facilities (surcharge)Health or beauty spa nearbyAir conditioningLift / ElevatorLuggage storageExpress check-in/check-outAll 55 facilities +
Review
Official

The Westin Michigan Avenue Chicago offers top-notch services and amenities, ensuring guests experience utmost comfort. Experience the wonders of Chicago (IL) with ease by utilizing the services provided at car hire. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as express check-in or check-out and safety deposit boxes are available to accommodate your requirements. Traveling with minimal luggage is achievable at The Westin Michigan Avenue Chicago due to the hotel's dry cleaning service ensuring your garments stay fresh. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary. Each accommodation at The Westin Michigan Avenue Chicago is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms of the hotel, guests can enjoy the advantage of having air conditioning available for their convenience. In select rooms, guests can enjoy a touch of amusement with the availability of cable TV for their entertainment. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker and instant tea at your disposal. The Westin Michigan Avenue Chicago offers a hair dryer and bathrobes in the restrooms of specific accommodations. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 379 guest reviews · multi-source · as of 2026-07-07

Guests praise the prime Michigan Ave location and friendly staff. Rooms are generally clean and comfortable. Main complaints involve mandatory daily destination fees, slow elevators, occasional odors, and high parking costs.

Dimension scores · cross-source

Location9.6
Surroundings8.8
Cleanliness8.4
Service8.2
Facilities8.2
Value7.6
+ PraisedPrime location · Attentive and professional staff · Spacious and comfortable rooms · Prime location near attractions
- ComplaintsDated facilities needing renovation · Inconsistent housekeeping quality · Long elevator wait times · Noise disturbances

KEYIdeal for shoppers seeking convenience. Verify destination fee benefits, expect slow elevators, and check for room odors.

FAQ · grounded in hotel data & reviews

locationHow is the location? What amenities are nearby?+
Located in the heart of the Magnificent Mile with a 9.6 rating, it is opposite the John Hancock Center and near top shopping and transit.
serviceWhat is the staff service like?+
Service scores 8.2/10. Guests consistently praise the friendly, professional staff for attentive care, including upgrades and extra amenities.
roomAre the rooms clean and comfortable? Any issues?+
Cleanliness scores 8.4/10. While generally clean, some guests note outdated fixtures, odors, or poor soundproofing in certain rooms.
diningWhat dining options are available inside?+
Features The Grill on the Alley for fine dining, Café A La Carte for Starbucks, and 24-hour room service for all-day dining needs.
policyWhat are the check-in and check-out times?+
Check-in is at 15:00 and check-out at 12:00. Express services are available, and late checkout may apply for elite Marriott Bonvoy members.
pros_consWhat are the main pros and cons?+
Pros: Prime location (9.6), friendly staff, clean rooms. Cons: Mandatory destination fees, slow elevators, expensive parking, and occasional room odors.
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