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Monte Mar Palace Hotel

★★★★·8.6/ 10Recommended
·Hotels
📍Sítio do Montado · Ponta Delgada ↗
Check-in 02:00 PM / out 12:00 PM
Offsite parking discounted rates availableHealth or beauty spa nearbyAir conditioningSwimming poolLift / ElevatorSafety deposit boxAll 69 facilities +
Review
04

Guest scores & sentiment

From 434 guest reviews · multi-source · as of 2026-07-06

Guests praise the stunning views, friendly staff, and pool facilities. Common complaints include outdated room decor, inconsistent cleanliness, and mediocre food quality, particularly regarding breakfast monotony and poor coffee.

Dimension scores · cross-source

Cleanliness8.2
Value8.0
Service8.0
Location8.0
Surroundings8.0
Facilities7.9
＋ PraisedExtensive breakfast variety · Friendly and professional staff · Spacious rooms with great views · Good value for money
－ ComplaintsOutdated room facilities needing repair · Cleanliness issues · Damaged pool equipment · Loud air conditioning noise

KEYSuitable for those seeking views and tranquility, accepting older facilities. Lower food expectations and check room orientation for noise.

FAQ · grounded in hotel data & reviews

locationWhat is the hotel's location and environment like?＋
Nestled in a rural area on Madeira's north coast, it offers stunning Atlantic and forest views in a tranquil setting. However, it is remote with limited nearby dining options. (Dimension score: Location 8.0)
pros_consWhat are the main pros and cons of this hotel?＋
Pros include stunning sea views, friendly staff, spacious rooms, and excellent pools. Cons involve outdated room facilities, inconsistent cleanliness, and mediocre food quality, especially breakfast monotony. (Overall score: 7.5/10)
diningHow is the dining experience?＋
The hotel has a restaurant, coffee shop, and terrace. However, guests report inconsistent food quality, monotonous breakfast, poor coffee, and limited dinner options. Nearby dining is also scarce due to the remote location. (Facilities dimension: 7.9)
roomWhat are the room facilities and condition like?＋
Rooms are spacious with comfortable balconies but feature outdated and worn facilities. Some lack standard amenities like kettles. Air conditioning may be weak, and issues with odors or noise insulation exist. (Cleanliness score: 8.2)
facilityWhat leisure and fitness facilities are available?＋
Features include a heated pool, hot tub, sauna, hammam, and solarium. A nearby health/beauty spa is available. Entertainment includes table tennis, darts, and squash, plus wheelchair accessibility. (Facilities score: 7.9)
serviceHow is the level of service?＋
Staff are widely praised as friendly, helpful, and multilingual. The hotel strictly follows local safety protocols, including room disinfection, hand sanitizers, and cashless payments. (Service score: 8.0)
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