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Hotel Ciudad Real Palenque

★★★★·8.9/ 10Recommended
·Hotels
📍Carretera a Pakal-Na Km. 1.5, Col. La Mielera · Palenque ↗
📞+529163451315·Official site ↗
Check-in 03:00 PM / out 01:00 PM
Offsite parking discounted rates availableAir conditioningSwimming poolFamily roomsLuggage storageSafety deposit boxAll 59 facilities +
Review
Official

This charming and romantic hotel is located just a few minutes from an archaeological zone in Palenque and a stone's throw from the city centre. Guests may truly appreciate its natural surroundings and the myriad of entertainment options that they will be able to enjoy. The old Palenque's airport is around 1 kilometre away from the premises. All the hotel's guest rooms are tastefully appointed and fully furnished with a wide range of modern and standard amenities to ensure a pleasant stay to all its guests. Visitors may wish to relax at the fantastic outdoor swimming pool and sample the exquisite local and international specialities at the Palapa-restaurant with nice views to the swimming pool. Business travellers might organize their meetings at the corporate facilities on-site and those who wish to celebrate their wedding at the hotel can do it at the perfect venues.

04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise spacious, clean rooms, comfortable beds, AC, and lush gardens/pool. Staff are generally friendly. Complaints focus on dated/dark rooms, weak Wi-Fi (public areas only), and inconsistent/slow restaurant service.

Dimension scores · cross-source

Cleanliness8.6
Surroundings8.6
Facilities8.5
Rooms7.5
Service7.3
Value7.0
Location7.0
＋ PraisedSpacious and comfortable rooms · Beautiful garden and pool · Effective air conditioning · Good breakfast quality
－ ComplaintsRemote location · Aging facilities · Weak/unstable WiFi · Poor soundproofing

KEYGood for budget travelers seeking nature. Bring adapters; note Wi-Fi limits. Verify food freshness before dining.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? Is it close to the Palenque ruins?＋
The hotel is near Palenque town, convenient for visiting the ruins. However, some guests noted it is slightly remote with many mosquitoes, making it good for post-tour relaxation.
diningAre there many dining options? How is the service quality?＋
There are 3 restaurants offering international cuisine and an on-site coffee shop. However, guests reported slow service, inconsistent food quality, and issues with food temperature.
familyIs this hotel suitable for families with children?＋
Yes, it is very suitable. The hotel allows children, features a pool with a slide and tropical gardens, and has spacious rooms. Families appreciate the good value and friendly staff.
coupleHow is the experience for couples? Is the environment quiet?＋
The environment is pleasant with gardens and pools ideal for relaxation. However, note that some couples reported poor soundproofing, dated facilities, and potentially weak Wi-Fi in rooms.
roomWhat are the room conditions like? Is the air conditioning effective?＋
Rooms are spacious, clean, and have comfortable beds with unique colonial decor. Guests particularly praised the excellent air conditioning. However, some rooms are dated and dark.
facilityWhat are the main facilities? How is the pool?＋
It features a large outdoor pool, sun terrace, tropical gardens, and 3 restaurants. Facilities score high at 8.5. However, some guests noted the pool seating lacks comfort.
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