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Kenzi Basma

★★★★·8.5/ 10Recommended
·Hotels
1987 opened · 2015 renovated· 114 rooms· Check-in 02:00 PM / out 12:30 PM
Offsite parking discounted rates availableAir conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 73 facilities +
Review
Official

The recently renovated Kenzi Basma hotel enjoys a prime location in downtown Casablanca, nestled between the Art Deco district and the city's bustling business center. Its cozy ambiance and harmonious design make it a Casablanca must-see. Just steps from the hotel, you'll find a vibrant district with museums, Notre Dame Church, restaurants, cafes, and shops. Casablanca offers a unique blend of modern malls and traditional artisan shops. The Kenzi Basma's 115 rooms, including 13 suites and a Royal Suite, are equipped with modern technology and offer exceptional comfort and personalized service. All rooms feature a workspace and high-speed Wi-Fi. The hotel's restaurant serves both international and Moroccan cuisine. Experience a relaxing retreat in a contemporary and welcoming atmosphere.

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Guest scores & sentiment

From 357 guest reviews · multi-source · as of 2026-07-07

Guests praise the friendly staff, convenient location, and good breakfast. Common complaints include outdated room facilities, minor hygiene issues like stains or dust, noise, and occasional service errors.

Dimension scores · cross-source

Location8.9
Surroundings8.6
Service8.0
Value7.9
Cleanliness7.8
Facilities7.3
Rooms6.5
+ PraisedExcellent location and transport access · Clean and safe environment · Most staff are friendly · Prime location
- ComplaintsDiscrimination and communication barriers at reception · Lack of basic toiletries · Poor soundproofing and street noise · Outdated facilities or water leakage

KEYSuitable for those valuing service and location. Check room condition and noise levels beforehand.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient?+
Yes, with a location score of 8.9, it is praised for its central Casablanca location and convenience.
diningHow is the breakfast and what are the options?+
Breakfast is highly rated as delicious and varied. Bloom restaurant offers Moroccan and international cuisine.
serviceWhat is the staff service attitude like?+
With a service score of 8.0, guests praise the friendly and professional staff, despite occasional isolated issues.
businessIs it suitable for business trips? Are there meeting facilities?+
Yes, business travelers appreciate the central location. It offers conference rooms, equipment, and a business center.
familyIs it convenient for families with children? Are there kid-friendly facilities?+
Children are welcome. It offers family rooms, kid meals, and elevators, with positive feedback on location and beds.
roomAre the room facilities new? How is the cleanliness?+
Rooms are renovated with AC and TV. However, facilities score 6.5 due to aging issues, and cleanliness is 7.8.
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