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Hotel del Real Orto Botanico

★★★★·7.8/ 10Good
·Hotels
495 rooms
Air conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxAll 57 facilities +
Review
Official

This attractive and family-friendly hotel enjoys a privileged location in the heart of the city of Naples, close to some of the most important tourist attractions, including the National Archaeological Museum, situated just a few steps away, and San Severo Chapel. Spread over 4 floors, this luxurious establishment offers different room types to meet all travellers' expectations. They all have been tastefully decorated and finely furnished, offering many of them magnificent views over the Royal Botanic Gardens. The onsite services and facilities include complimentary Wi-Fi internet connection as well as a free breakfast. Visitors can also enjoy a moment of relaxation in the large terrace or even arrange a tour over the historic centre of Naples or Pompeii. The restaurant serves a choice of typical dishes of Mediterranean cuisine as well as international dishes that will delight even the most discerning palates.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise friendly staff, convenient location, and good food. Major complaints include outdated facilities, poor cleanliness in some rooms, street noise, and malfunctioning AC units.

Dimension scores · cross-source

Cleanliness7.4
Facilities7.3
Surroundings7.2
Service7.1
Value7.0
Location7.0
PraisedFriendly and professional staff · Excellent location · Good food quality · Friendly and helpful staff
ComplaintsDilapidated room facilities · Poor hygiene conditions · Poor soundproofing · Poor cleanliness

KEYSuitable for those valuing service over luxury. Request non-street rooms; hygiene standards vary.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?
Ideally situated in central Naples in front of the Botanical Gardens, within walking distance of the National Archaeological Museum and Piazza Cavour.
serviceWhat is the staff service like?
Guests consistently praise the friendly, professional, and helpful staff, with a service dimension score of 7.1.
diningHow is the breakfast and dining?
Food quality is rated well, with breakfast available on an outdoor terrace in summer. The hotel has an on-site restaurant and coffee shop.
pros_consWhat are the main pros and cons?
Pros: Convenient location, friendly staff, good food. Cons: Outdated facilities, poor cleanliness in some rooms, street noise, and AC issues.
roomWhat are the room facilities and soundproofing like?
Rooms feature AC and satellite TV, with some soundproof options. However, street noise and AC issues are common complaints.
facilityWhat public facilities and leisure areas are available?
Amenities include a reading room with a piano, garden, terrace, solarium, and wheelchair-accessible facilities.
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