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Sheraton Grand Hangzhou Wetland Park Resort

★★★★★·9.4/ 10Excellent
SSheraton·Marriott Bonvoy·Hotels
2011 opened · 2023 renovated· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableClubhouseElectric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningAll 68 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at Sheraton Grand Hangzhou Wetland Park Resort. Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service and safety deposit boxes. Craving relaxation? Make the most of your stay at the Sheraton Grand Hangzhou Wetland Park Resort with convenient amenities like room service and daily housekeeping at your disposal. At Sheraton Grand Hangzhou Wetland Park Resort, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. In select rooms at the hotel, instant tea is available for those moments when it seems necessary. It is worth noting that certain guest bathrooms feature a hair dryer and bathrobes for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at Sheraton Grand Hangzhou Wetland Park Resort. At Sheraton Grand Hangzhou Wetland Park Resort, guests can access vending machines that provide light snacks and beverages 24 hours a day.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

Sheraton Grand Hangzhou Wetland Park Resort · 万豪钛金入住报告(2025年10月)

  • 这家果然和传说的一样厚道,乞丐房直接升级到行政房(本人对升级套房无要求)
  • 早餐和点数自动double dip
  • 晚上酒廊给力,直接当晚餐吃了。早餐不错,虽然当天没有传说中的缙云烧饼,但是另一款现烙的薄饼也很好吃。
  • 离3号线地铁站有点远,拖箱子的话比较难走,建议从酒店后门直接穿过湿地公园过去。
2025-10-15

qoq · 2025-10-15 · Source ↗

See all 1 reports →
04

Guest scores & sentiment

From 282 guest reviews · multi-source · as of 2026-07-10

Guests praise the wetland views, spacious rooms, and attentive service, especially in the club lounge. Common complaints include outdated facilities, corridor odors, poor soundproofing, high breakfast prices, and occasional slow service.

Dimension scores · cross-source

Cleanliness9.4
Surroundings9.4
Service9.1
Facilities9.0
Rooms8.7
Value8.6
Location8.6
PraisedExcellent location near West Lake Wetland · Spacious and comfortable rooms · Attentive and responsive service · Rich breakfast variety
ComplaintsLong check-in wait times · Aging facilities and maintenance issues · Poor spa service experience · Odors and mosquito issues

KEYIdeal for nature lovers seeking quality service. Those sensitive to hardware age or noise should note potential issues.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located next to Xixi Wetland with a serene environment rated 9.4. However, it is slightly remote from the city center, so allow extra travel time.
diningWhat is the breakfast experience like? Is the price reasonable?
Breakfast offers rich variety and is highly praised. However, many reviews note high prices, suggesting checking meal plans or member perks.
familyIs this hotel suitable for families? What child-friendly facilities are available?
Highly suitable. Features family rooms, kid meals, and excellent lost-and-found service. The club lounge offers great care for children in a quiet setting.
businessWhat are the advantages for business travelers?
The club lounge is highly recommended by business guests for its food and drinks. Spacious meeting spaces are available, though facilities are slightly dated but well-maintained.
coupleIs it recommended for couples? How is the environment?
Highly recommended. The romantic and quiet Xixi Wetland views and excellent club lounge treats make it ideal for couples seeking relaxation.
roomWhat are the room conditions like? How is the soundproofing and cleanliness?
Rooms are spacious with wetland views and high cleanliness scores (9.4). However, soundproofing is average, and some guests reported corridor odors.
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