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Hotel Windsor

★★★★·8.1/ 10Recommended
·Hotels
Check-in 02:00 PM / out 12:00 PM
Air conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageSafety deposit boxAll 26 facilities +
Review
Official

The Hotel Windsor is perfectly located in the heart of Funchal, allowing you to easily explore the beauty of Madeira. After a day of discovery, unwind at our restaurant and savor authentic Madeiran cuisine. Alternatively, relax by the pool and enjoy breathtaking views of the city center and its surroundings.

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Guest scores & sentiment

From 200 guest reviews · multi-source · as of 2026-07-17

Guests praise the central location, rooftop pool views, and friendly staff. Major complaints include outdated facilities, lack of AC in rooms, lukewarm breakfast food, insufficient replenishment, and noise from street-facing rooms.

Dimension scores · cross-source

Location8.9
Service7.5
Facilities7.5
Cleanliness7.5
Value6.9
PraisedExcellent central location, walkable to attractions and shops · Friendly and helpful staff · Lovely rooftop pool and terrace views · Rooms are generally clean and tidy
ComplaintsLack of AC in most rooms, relying on noisy fans · Dated facilities, some rooms are small and dark · Inconsistent food quality, lukewarm hot items, extra charges for safe/fridge/coffee · Average soundproofing, street and corridor noise reported

KEYSuitable for location-focused travelers seeking value. Avoid street-facing rooms; consider facility age and AC availability in summer.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and what amenities are nearby?
Located in the heart of Funchal, it is within walking distance of the cathedral, markets, and Old Town, with nearby attractions like Monte Palace.
facilityWhat are the main facilities and views available?
Features include a rooftop pool and solarium with city views, a restaurant, and free wired internet, though some facilities are noted as outdated.
roomWhat are the room conditions like? Is there air conditioning?
Rooms are modern with city views, but some guests report a lack of air conditioning (fans only) and noise issues in street-facing rooms.
diningHow is the quality and replenishment of the breakfast?
Breakfast quality is criticized for being lukewarm with insufficient replenishment, falling short of 4-star standards according to some reviews.
serviceHow is the staff service and professionalism?
Staff are highly praised for their friendliness and helpfulness, contributing to a service score of 7.5 out of 10.
familyIs this hotel suitable for families?
It allows children and offers family rooms with a prime location, but small rooms and outdated facilities are common concerns for families.
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