Name: Apartamentos Alta
Address: Calle Aguilar y Quesada 5, Puerto de la Cruz, Tenerife, 38400, Puerto de la Cruz, ES

04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-21

Guests praise the excellent location, sea views from rooftops, and friendly staff. Major complaints involve outdated facilities, lack of AC/winter heating, noise and odors from the adjacent restaurant, and insufficient storage.

Dimension scores · cross-source

Location9.3

Service9.0

Value8.4

Cleanliness8.1

Rooms7.8

Facilities7.7

＋ PraisedExcellent location near the beach · Relaxing pool atmosphere · Highly rated nearby restaurant · Friendly and responsive reception staff

－ ComplaintsAging apartments and insufficient maintenance · Poor temperature control (cold winters, hot summers) · Noise and cooking odours from restaurant below · Steep stairs and difficult access

KEYSuitable for summer stays prioritizing views/location. Avoid off-season cold; verify room distance from restaurant exhaust and bring extra storage.

FAQ · grounded in hotel data & reviews

locationIs the location and transportation of Apartamentos Alta convenient?＋

Yes, with a location score of 9.3, it is centrally located near the beach, restaurants, and shopping, making it highly convenient for exploration.

facilitiesWhat are the main facilities and leisure options at the hotel?＋

Guests highly recommend the sea-view rooftop terrace and outdoor pool. Amenities include free WiFi, a library, luggage storage, and multilingual staff.

serviceHow is the service quality at the hotel?＋

With a service score of 9.0, guests consistently praise the friendly, enthusiastic, and helpful multilingual staff.

roomWhat is the condition and comfort level of the rooms?＋

Rooms feature kitchens and balconies but show signs of aging (score 7.8). Key issues include lack of AC, poor winter heating, noise from the adjacent restaurant, and insufficient storage.

familyIs this hotel suitable for families with children?＋

Children are allowed and the pool/beach proximity is family-friendly. However, consider the outdated facilities, poor winter insulation, potential restaurant noise, and stairs which may be inconvenient for toddlers.

value酒店的性价比如何？＋

With a value score of 8.4, guests find it worthwhile for its prime location and service, despite the outdated facilities and lack of air conditioning.

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R

Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

RoomStandard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms

4 × Twin bed40 ㎡up to 4

4 Twin Beds OR 1 Double Sofa Bed430-sq-foot room with a balcony Layout - 2 bedrooms and sitting areaInternet - Free WiFi Entertainment - 18-inch TV with satellite channelsFood & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishwareSleep - Blackout drapes/curtains and bed sheets Bathroom - Bathtub, a hair dryer, and towelsPractical - Safe, phone, and wardrobe or closet; cribs (free) available on requestSmoking And Non-Smoking

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RoomStandard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

2 × Twin bed20 ㎡up to 3

2 Twin Beds215-sq-foot room with a balcony Layout - Bedroom and sitting areaInternet - Free WiFi Entertainment - 18-inch TV with satellite channelsFood & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishwareSleep - Blackout drapes/curtains and bed sheets Bathroom - Bathtub, a hair dryer, and towelsPractical - Safe, phone, and wardrobe or closet; cribs (free) available on requestSmoking And Non-Smoking

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Apartment, 1 Bedroom (Triple)

2 × Twin bedup to 3

2 Twin Beds OR 1 Double Sofa BedFeatures a private balcony Layout - Bedroom and sitting areaInternet - Free WiFi Entertainment - 18-inch TV with satellite channelsFood & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishwareSleep - Blackout drapes/curtains and bed sheets Bathroom - Bathtub, a hair dryer, and towelsPractical - Safe, phone, and wardrobe or closet; cribs (free) available on requestNon-Smoking

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Apartment, 2 Bedrooms (5 Adults)

4 × Twin bedup to 5

2 Double Sofa Beds OR 4 Twin BedsFeatures a private balcony Layout - 2 bedrooms and sitting areaInternet - Free WiFi Entertainment - 18-inch TV with satellite channelsFood & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishwareSleep - Blackout drapes/curtains and bed sheets Bathroom - Bathtub, a hair dryer, and towelsPractical - Safe, double sofa bed, and phone; cribs (free) available on requestNon-Smoking

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Facilities · 11

All facilities & services listed by the hotel (aggregated across sources).

Luggage storageTerraceFree WiFiLibraryMultilingual staffElevatorRooftop terraceSelf parking (surcharge)Smoke-free propertyTelevision in common areasTours/ticket assistance

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Nearby & map

DiningSights

1

El Taller Seve Díaz

Contemporary, Creative · ★ Michelin

€€€

In this restaurant, a visit to which is almost compulsory for food-lovers visiting the island, the team is of the firm belief that the customer is always king. We can definitely confirm this approach given chef Seve Díaz’s constant and very natural contact and interactions with his guests. Located just a few steps from the central Plaza del Charco, it occupies the ground floor of a property with a contemporary design that comes as a surprise, plus a split-level dining room. The culinary focus here is on two tasting menus (a short option entitled “Sorpresa” (Surprise), and a second simply calle

959m

2

Brunelli's

steak_house

€€

A splendid steakhouse located close to the entrance to the Loro Parque zoo. This family-run restaurant is a must on the island for meat-lovers given its choice of top-quality meat, with the advantage of many being aged on the premises. Make sure you try Brunelli's steak tartare, its signature speciality, or one of its superb cuts of grilled meat (Uruguayan beef entrecôte, Nebraskas Black Angus T-Bone, German Simmental ribeye, Chateaubriand and Spanish Tomahawk), many of which are sold by weight and designed for two people to share. The particularly impressive picture window here overlooks the

2.3km

1

2

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.