Name: Hotel Svanen, Stays & BW Signature Collection
Address: Nordmarksvej 8, Billund, DK

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Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-21

Guests highly praise the walkable location to Legoland, the varied breakfast, and friendly staff. Drawbacks include missing AC, stuffy rooms, aging facilities, occasional cleaning or pest issues, and moderate value for money.

Dimension scores · cross-source

Service8.9

Location8.8

Wi-Fi8.6

Cleanliness8.3

Rooms8.2

Facilities8.0

Value7.6

＋ PraisedExcellent location near attractions · Delicious and varied breakfast · Friendly and helpful staff · Spacious and comfortable rooms

－ ComplaintsRooms feel dated and need refreshing · Cleaning inconsistencies and missing items · Lack of fridge in some rooms · Limited vegetables or poor egg quality at breakfast

KEYIdeal for Legoland families. Verify AC and ventilation, note breakfast may repeat on longer stays, and weigh room condition against the premium location.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to go to Legoland?＋

Excellent location with a walkable distance to Legoland, Lego House, and Lalandia. Rated 8.8 for location, highly praised by guests.

diningHow is the breakfast? Is it suitable for children?＋

Varied, tasty, and kid-friendly breakfast with specific children's meals. While items may repeat on longer stays, it is generally well-received by families.

familyIs this hotel suitable for families with children?＋

Highly suitable. Features a children’s playroom, board games, and kid meals. Nearly 42% of family travelers praise the convenience and child-friendly amenities.

roomWhat are the room facilities like? Is there air conditioning?＋

Rooms are spacious and comfortable with flat-screen TVs. However, some lack AC, leading to stuffiness. Facilities are somewhat aging, so check room type if sensitive to heat.

serviceAre the staff friendly and helpful?＋

Staff are friendly, professional, and responsive, scoring 8.9 in service dimensions. Guests consistently praise their attitude, though some facility guidance could be clearer.

policyWhat are the check-in and check-out times?＋

Check-in is at 15:00 and check-out at 11:00. Contactless check-in/out and luggage storage are available for flexible scheduling.

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Room types · 5

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Superior Double Room

1 × Sofa bed / 1 × Queen bed28 ㎡up to 4

The double room features a sofa, parquet floors, as well as a private bathroom featuring a shower and a hairdryer. The spacious double room provides a tea and coffee maker, a seating area, a wardrobe, a safe deposit box, as well as a flat-screen TV with streaming services. The unit offers 2 beds.

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Superior PLUS

1 × Sofa bed / 1 × Queen bed28 ㎡up to 4

First-floor suite with a spa bath, TV and a free parking space directly outside.

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Comfort Double Room

1 × Sofa bed / 1 × Queen bed25 ㎡up to 4

Larger ground-floor room with a TV and a free parking space directly outside.

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Comfort PLUS

1 × Sofa bed / 1 × Queen bed25 ㎡up to 4

The double room features a private bathroom fitted with a shower and a hairdryer. The double room has parquet floors, a seating area with a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, as well as a sofa. The unit has 2 beds.

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Standard Double Room

1 × Sofa bed / 1 × Queen bed23 ㎡up to 4

Ground-floor room with a TV and a free parking space directly outside.

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Facilities · 42

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFamily roomsLuggage storageParkingShared lounge/TV areaBoard games/puzzlesAllergy-free roomKid mealsOutdoor furnitureCoffee Shop on siteStaff adhere to local safety protocolsCleaning standards that are effective against CoronavirusHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableContactless check-in/check-outGuests can opt-out any cleaning services during stayShared stationery like menus, pens are removedProperty cleaned by professional cleaning companiesKey accessCCTV outside propertyProcess in place to check health of guestsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securityDelivered food - securely coveredInternet accessOffsite parking discounted rates availableReception hallSelf parking (surcharge)Television in common areasVegetarian menu options availableWine release eventsFree wired internetFront desk (limited hours)GamesHousekeeping on requestNon-smoking roomsRestaurantRoom serviceNon-smoking throughout

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Nearby & map

Sights

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Nollund Church

place_of_worship

church building in Billund Municipality, Denmark

18.0km

1

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.