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Huddle

★★★
·Hotels
📍83 PBC Highway, Nuwara Eliya, CP, 22200 · Nuwara Eliya ↗
Express check-out24-hour front deskExpress check-in/check-outFree WiFiExpress check-outExpress check-inAll 14 facilities +
Review
04

Guest scores & sentiment

From 79 guest reviews · multi-source · as of 2026-07-21

Guests consistently praise the central location near the bus station and post office, friendly and helpful staff, spacious rooms, comfortable beds, and reliable hot showers. However, cleanliness is frequently criticized, with stained carpets, soiled sheets, and dust reported often. Noise from the busy street and thin windows is a common issue, alongside drafts in colder weather and occasional renovation-related mess. Overall, it offers good value for location-focused travelers despite aging facilities.

Dimension scores · cross-source

Wi-Fi10.0
Location8.9
Service8.8
Value7.7
Cleanliness7.7
Rooms7.6
Surroundings7.6
Facilities7.4
＋ PraisedExcellent central location · Spacious and modern rooms · Friendly and helpful staff · Attentive and helpful staff
－ ComplaintsPoor hygiene and stains · Excessive noise and poor soundproofing · Aging or broken facilities · Inconsistent cleanliness

KEYIdeal for travelers prioritizing a central location and friendly service. Bring earplugs, verify room condition at check-in, and expect possible extra charges for heating or linens. Not recommended for those requiring strict cleanliness or quiet nights.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? How is the nearby transport?＋
Yes, it is centrally located near the bus station and post office, with restaurants and shops within walking distance. Guests consistently praise its prime location for easy travel.
serviceHow is the staff service? What assistance can they provide?＋
Staff are friendly and helpful, scoring 8.8/10. They assist with ticket booking, taxi calls, and tour info. The 24-hour front desk offers quick check-in/out services.
roomAre the rooms spacious and comfortable? How is the shower facility?＋
Rooms are generally spacious with comfortable beds, flat-screen TVs, and rainfall showers. Hot water is stable, though some rooms may have drafty windows or worn facilities.
pros_consWhat are the main pros and cons of this hotel?＋
Pros: Prime location, friendly staff, spacious rooms, stable hot water. Cons: Inconsistent cleanliness (stains/dust), poor soundproofing (street noise), drafty windows, and occasional renovation smells.
policyWhat are the check-in/out times? Are pets or children allowed?＋
Check-in is at 14:00 and check-out at 11:00. According to policy, pets are not allowed, and children are not accommodated.
facilityWhat leisure or transport facilities does the hotel offer?＋
It offers free Wi-Fi, bicycle rentals, airport shuttle (surcharge), and tour assistance. Hiking and biking trails are nearby for outdoor enthusiasts.
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