Name: Bristol Palace
Address: Zamecky vrch 34, Karlovy Vary, CZ

Official

The accomodation comprises 48 cosy units. Hotel Bristol Palace offers Wi-Fi internet connection on-site. As this hotel features 24-hour reception, guests are always welcome. There is a car park at Hotel Bristol Palace. Those who wish to disconnect from daily routine may make use of the property's health and wellness facilities. Some services may be payable.

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Guest scores & sentiment

From 347 guest reviews · multi-source · as of 2026-07-08

Guests praise the scenic location, spacious historic rooms, and varied breakfast. Common complaints include dated facilities, confusing access to the separate spa complex via underground tunnels, high parking fees, and inconsistent staff friendliness or language skills.

Dimension scores · cross-source

Location8.9

Value8.2

Cleanliness8.1

Service8.0

Facilities8.0

Surroundings7.8

＋ PraisedExcellent location and views · Spacious, classic rooms · Varied breakfast buffet · Comprehensive spa facilities

－ ComplaintsCold/unfriendly service · Outdated facilities, no AC · Confusing layout/signage · Difficult/expensive parking

KEYSuitable for those valuing history and views over modern amenities. Book parking early and expect long walks to the spa.

FAQ · grounded in hotel data & reviews

locationHow is the location of Bristol Palace? What attractions are nearby?＋

Located on the edge of Karlovy Vary, it offers quiet mountain views and is just 1km from Jan Becher Museum, balancing convenience with tranquility.

pros_consWhat are the main pros and cons of this hotel?＋

Pros: Excellent location, spacious historic rooms, varied breakfast. Cons: Dated facilities, confusing spa access with cold water, difficult/expensive parking, and inconsistent service.

facilityWhere is the spa center? How is the experience?＋

The spa is in a separate building connected by underground tunnels, which can be confusing. It offers massages and thermal showers, but some guests noted cold pool water.

diningHow is the breakfast supply?＋

Breakfast has a varied selection and is highly praised. The hotel features an on-site restaurant, coffee shop, room service, and kid meals for families.

familyIs Bristol Palace suitable for families?＋

Yes, it allows pets, offers family rooms and kid meals. Guests appreciate the spacious vintage rooms and great location, though dated facilities and parking difficulties are considerations.

policyWhat are the check-in and check-out times?＋

Check-in is at 14:00 and check-out at 10:00. Private check-in/out and luggage storage are available for flexible scheduling.

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Room types · 5

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Standard Suite

1 × King bed53 ㎡up to 3

1 King Bed570-sq-foot room with city views Layout - Bedroom and living roomInternet - Free WiFi Entertainment - LCD television with cable channelsFood & Drink - Room service and minibar (fees may apply)Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub, bathrobes, and slippersPractical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping and heatingNon-Smoking, pet friendly

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Suite

1 × Sofa bed52 ㎡up to 3

Spacious and refined suite with a separated living room and a bedroom with an oversize bed.

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Standard Double Room

1 × King bed25 ㎡up to 2

1 King Bed269-sq-foot room with city views Internet - Free WiFi Entertainment - LCD television with cable channelsFood & Drink - Room service and minibar (fees may apply)Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub, bathrobes, and slippersPractical - Safe, laptop workspace, and phoneComfort - Daily housekeeping and heatingNeed to Know - No rollaway/extra beds availableNon-Smoking, pet friendly

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Standard Double or Twin Room

1 × Queen bed22 ㎡up to 2

Comfortable room featuring an oversize double bed, a TV.

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Standard Single Room

1 × Twin bed20 ㎡up to 1

Attic room featuring a TV.

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Facilities · 87

All facilities & services listed by the hotel (aggregated across sources).

Fitness facilities (surcharge)Health or beauty spa nearbySwimming poolFamily roomsBBQ facilitiesLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingSoundproof roomsIroning serviceHot tub/JacuzziSaunaMassage servicesParkingPets allowedTerracePrivate check-in/check-outShared lounge/TV areaBoard games/puzzlesShuttle service (additional charge)Concierge serviceKid mealsOutdoor furnitureFruitsSpa/wellness center servicesSteam roomBeauty ServicesCoffee Shop on siteHammamPersonal trainerStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedSmoke alarmsGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsScreens / Barriers between staff and guests for safety24-hour securityDelivered food - securely coveredSecurity alarmThermometers for guests provided by propertyKey card accessBroadcast Live sport eventsHappy hourInternet accessJapanese gardenFitness facilities (surcharge)No accessible shuttleNo accessible train station shuttleConcerts/live showsPool sun loungersPrivate picnicsReception hallBilliards or pool tableSelf parking (surcharge)Bicycle-friendly propertyBeach umbrellasATM/bankingSwimming nearbyAirport transportation - pickup (surcharge)Television in common areasAirport transportation - drop-off (surcharge)Access to nearby indoor poolAccessible train station shuttleAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)Health or beauty spa nearbyHousekeeping on requestNon-smoking roomsRestaurantRoom serviceTour deskNon-smoking throughout

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Nearby & map

DiningSights

1

Malá Dvorana

Contemporary

€€€

In a side wing of the historical Grandhotel Pupp, this restaurant is accommodated in a magnificent hall. Elaborate mouldings on the ceiling and walls and an imposing crystal chandelier are a stylish throwback to bygone days; decorated with gold leaf, the modern glass bar in the middle of the room is also noteworthy. The contemporary dishes include pan-fried mackerel, sliced beetroot, leek mousse, honey, or chicken ballotine, Jerusalem artichoke, sautéed kale, chicken demi-glace.

584m

2

Grandrestaurant Pupp

Classic French, Regional Cuisine

€€€

What could be better suited to this time-honoured setting than classic Czech cuisine? The lavish restaurant of the venerable Grand Hotel Pupp is housed in a magnificent space boasting high ceilings, an abundance of mouldings and stylish details such as fine chandeliers and mirrors, elegant fabrics and heavy curtains, all exuding a sense of history. An adept front-of-house team serves classically rooted cuisine with Czech and international influences. Both a set menu and à la carte options are available.

585m

3

Le Marché

Seasonal Cuisine, Mediterranean Cuisine

€€

This restaurant housed in a small hotel with a handsome Classical villa façade is a popular establishment. For starters, it enjoys an attractive location on the outskirts of the town, right on the banks of the Teplá – the riverside terrace is a romantic spot in summer. The seasonal cuisine is imbued with Mediterranean influences. In the evening, you can put together a three-course meal from a choice of several dishes or order the six-course tasting menu. At lunchtime, there is a somewhat simpler three-course set menu. Service comes courtesy of a well-staffed, very friendly and competent servic

793m

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Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.