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Master Hotel

8.4/ 10Recommended
·Inns
Express check-outMeeting roomsLuggage storageExpress check-in/check-outFree WiFiStreet parkingAll 24 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests frequently praise the spacious, clean rooms, comfortable bedding, friendly staff, convenient location, and quiet atmosphere. However, the breakfast offers limited variety and inconsistent quality, while the front desk is often unattended, causing check-in friction and security concerns. Some rooms suffer from outdated facilities, poor lighting, non-functioning fridges, and cleaning oversights, making the experience mixed.

Dimension scores · cross-source

Wi-Fi8.0
Service7.7
Rooms7.2
Location7.1
Cleanliness7.1
Facilities6.8
Value6.7
PraisedSpacious and clean rooms · Convenient location · Friendly staff attitude · Friendly service
ComplaintsPoor breakfast quality · Absent reception service · Room hygiene issues · Poor facility maintenance

KEYSuitable for drivers or trade fair visitors seeking basic comfort. Confirm front desk availability beforehand, lower breakfast expectations, and inspect room appliances and hygiene upon arrival.

FAQ · grounded in hotel data & reviews

policyWhat are the check-in and check-out times? Are children or pets allowed?
Check-in and check-out are both at 12:00 PM. While children are strictly prohibited, pets are fully welcome and provided with food and water bowls.
locationHow is the hotel's location and is transportation convenient?
Guests rate the location at 7.1, praising its convenience and safe parking. The hotel also offers airport transfers and tour assistance.
diningWhat dining options are available and how is the quality?
The hotel offers buffet breakfast, an on-site restaurant, bar, and room service. Reviews note limited breakfast variety but highly praise the restaurant's pizza.
roomWhat are the room conditions like and are facilities complete?
Rooms score 7.2, featuring free Wi-Fi, satellite TV, and modern bathrooms across 27 air-conditioned units. Guests appreciate the comfortable bedding, though some report dim lighting or non-functioning fridges.
serviceHow is the front desk service experience and response time?
Service scores 7.7, with staff generally praised as friendly. However, reviews frequently note the front desk is often unattended, causing check-in delays and security concerns.
facilityWhat business or leisure facilities does the hotel provide?
Facilities include meeting rooms, express check-in/out, luggage storage, and free lobby newspapers. The smoke-free property also features wheelchair accessibility and accessible parking.
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