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SCP Hilo Hotel

★★★★·9.2/ 10Excellent
·Hotels
1956 opened · 2021 renovated· 134 rooms· Check-in 04:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Guest education on local ecosystems and cultureAir conditioningSwimming poolLuggage storageAll 65 facilities +
Review
Official

SCP Hilo Hotel offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Visitors can take advantage of complimentary parking directly at the hotel. Reception services such as luggage storage and safety deposit boxes are available to accommodate your requirements. Traveling with minimal luggage is achievable at SCP Hilo Hotel due to the hotel's laundromat ensuring your garments stay fresh. Room amenities feature daily housekeeping, allowing you to unwind and make the most of your visit. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at SCP Hilo Hotel is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. At SCP Hilo Hotel, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace. In select rooms, guests can enjoy a touch of amusement with the availability of television for their entertainment. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker, instant coffee and instant tea at your disposal. SCP Hilo Hotel offers a hair dryer and toiletries in the restrooms of specific accommodations. SCP Hilo Hotel provides a superb assortment of leisure amenities for guests to enjoy. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

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Guest scores & sentiment

From 553 guest reviews · multi-source · as of 2026-07-05

Guests praise the friendly staff and relaxing common areas like the pool and gardens. Common complaints include dated rooms, overly soft mattresses, poor soundproofing from airport flights, lack of elevators, and missing in-room amenities.

Dimension scores · cross-source

Service9.0
Location8.9
Cleanliness8.7
Value8.3
Facilities8.0
Surroundings8.0
PraisedFriendly staff · Amenities (bikes/paddleboards) · Boutique vibe · Convenient location
ComplaintsPoor soundproofing/noise · Dated rooms/poor maintenance · Hidden fees · No elevator

KEYIdeal for travelers valuing service and ambiance over luxury. Those sensitive to noise or needing modern room features should consider alternatives.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?
Conveniently located near the airport and city center, with Rainbow and Akaka Falls just a stone's throw away and Hawaii National Volcanoes Park within reach.
diningWhat dining options are available on-site?
Enjoy locally sourced cuisine at Provisions Market and Coconut Grill, plus a coffee shop offering complimentary coffee and tea.
facilityWhat recreational and sports facilities are offered?
Relax by the outdoor pool or work out in the fitness room with Peloton bikes. Complimentary bicycles and stand-up paddle boards are also available.
serviceHow is the service quality?
Service scores an impressive 9.0. Guests consistently praise the friendly, professional, and hospitable staff for creating a warm, home-like atmosphere.
familyIs this hotel suitable for families?
Highly recommended for families, praised for free bikes, SUPs, and pools. Pets are allowed. Note that rooms can be small and some bathrooms need renovation.
coupleWhat are the pros and cons for couples?
Pros: Friendly staff, beautiful common areas, free bikes/SUPs. Cons: Dated rooms, soft mattresses, poor soundproofing from airport noise, and some lack TVs or kettles.
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