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Citadines Bay City Manila

★★★★·9.2/ 10Excellent
·Hotels
Meeting roomsAir conditioningSwimming pool24-hour front deskGardenLift / ElevatorAll 68 facilities +
Review
Official

Citadines Bay City Manila is only 4. 5 kilometers from Ninoy Aquino International Airport and a short walk to the Mall of Asia, SMX Convention Center, and Mall of Asia Arena. A 10–15-minute drive takes you to the World Trade Center, Cultural Center of the Philippines, and Philippines International Convention Center, and roughly 20–30 minutes to the heritage sites of Intramuros, Fort Santiago, Rizal Park, and Manila Ocean Park. Strategically located in the heart of bustling Entertainment City, this modern, urban aparthotel is surrounded by office buildings and retail shops. Part of a mixed-use complex with office spaces and retail options at the W Mall, the property offers guests convenient shopping. It's also a short distance from entertainment sites such as DreamPlay at City of Dreams Manila, Mall of Asia Arena, and cultural venues such as Rizal Park and Intramuros. Citadines Bay City Manila caters to both business and leisure travelers, allowing guests to perform at their peak, whether for work or play. The 212-apartment property offers three unit types, ranging from Studio Deluxe to One-Bedroom Premier. The Studio Deluxe is designed for solo or couple travelers with a fast-paced lifestyle, while the Studio Premier is ideal for extended stays with its fully equipped kitchen and washer/dryer. The One-Bedroom Premier offers a spacious layout with separate living and dining areas, allowing families to bond and relax. All apartments are fully furnished with modern amenities, including a smart TV, an ensuite bathroom, and split air-conditioning for home-like comfort. Your privacy, safety, and comfort are also ensured with 24-hour security and guest services.

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Guest scores & sentiment

From 278 guest reviews · multi-source · as of 2026-07-11

Guests praise friendly, attentive staff and spacious, clean rooms with modern amenities. Breakfast is delicious and well-regarded. Location near malls/airport is convenient. Complaints include breakfast booking errors, mild moldy smells, insufficient towel supply/slow response, and lack of a dedicated bar.

Dimension scores · cross-source

Service9.6
Location9.6
Cleanliness9.5
Value9.3
Surroundings9.2
Rooms9.1
Facilities8.9
Wi-Fi8.2
+ PraisedConvenient location near airport/malls/venues · Enthusiastic and professional staff service · Delicious food, suitable for business dining · Spacious, clean rooms with modern facilities
- ComplaintsOccasional bad smells in rooms · Communication errors regarding breakfast · Power outages · Slow restaurant service at times

KEYSuitable for business/leisure travelers valuing service/location. Confirm breakfast perks beforehand; sensitive to odors should check rooms; note towel supply efficiency.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and what nearby facilities are there?+
Located in Bay City, just 600m from Mall of Asia Arena and close to SMX Convention Center, offering prime access to Manila's attractions.
diningWhat is the breakfast situation and dining options?+
Breakfast is delicious and varied, highly praised. The hotel features a restaurant, bar, and room service, though some guests noted booking communication errors.
businessIs this hotel suitable for business travel?+
Highly recommended for business travelers due to its proximity to the airport and business districts, modern facilities, and professional staff. Meeting rooms are available.
roomWhat are the room facilities and service levels like?+
Rooms are spacious, clean, and comfortable with modern amenities. Service scores 9.6/10 with friendly staff, though some rooms may have a moldy smell.
facilityWhat leisure and fitness facilities does the hotel offer?+
The hotel offers an outdoor swimming pool, beautiful garden, gym, and shared lounge. All rooms are soundproofed for a quiet stay.
policyWhat are the check-in/out times and are pets allowed?+
Check-in is at 14:00 and check-out at 12:00. Pets are allowed, and 24-hour front desk and luggage storage services are provided.
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