Phoenicia Holiday Resort
Enjoying a peaceful location in the Japanese countryside, this hotel offers a relaxing experience in Hokkaido. The hotel provides guests with the perfect setting from which to completely relax and unwind away from the bustle of daily life. Adventurous guests will appreciate the countryside setting, and can explore the natural wonders the area has to offer. Welcoming guests with unrivaled hospitality and excellent service, this delightful hotel offers leisure travellers a truly unforgettable experience. The guest rooms are sumptuously decorated, enjoying a perfect blend of Japanese tradition and modern amenities. The hotel offers a wide range of exemplary facilities, catering to guests' dining, recreational and entertainment needs to the highest degree of excellence.
Guest scores & sentiment
From 175 guest reviews · multi-source · as of 2026-07-23
Guests praise the large scale, spacious rooms, extensive family facilities, and diverse food options. Common complaints include outdated/damaged facilities, poor hygiene details (stained sheets/unpleasant smells), insufficient elevators causing long waits, and concerns over value for money and star rating accuracy.
Dimension scores · cross-source
KEYSuitable for families with children; expect aging facilities. Avoid peak seasons to reduce elevator wait times. Inspect room hygiene and condition upon arrival; manage expectations regarding service details and value.
Room types · 7
Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).
Two-Bedroom Apartment
Please note that the room rate is based on 4 guests. Maximum occupancy is 5 adults or 4 adults and 2 children (see Hotel Policies). The extra-bed is already in the room as a modular sofa.
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One-Bedroom Apartment
Please note that the room rate is based on 2 guests. Maximum occupancy is 3 adults or 2 adults and 2 children (see Hotel Policies). The extra-bed is already in the room as a modular sofa.
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Superior One Bedroom Apartment
This apartment has a balcony and spa bath.
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Two-Bedroom Suite
Featuring 2 bedrooms and 1 bathroom with a shower, this spacious suite offers a well-fitted kitchenette and a terrace. The kitchenette is equipped with a refrigerator, kitchenware and a microwave. Boasting a balcony with pool views, this suite also provides air conditioning and a TV with cable channels. The unit has 2 beds.
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Apartment with Balcony
This spacious apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The kitchenette has a refrigerator, kitchenware and a microwave. Boasting a terrace with pool views, this apartment also offers air conditioning and a TV with cable channels. The unit has 2 beds.
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Studio
Please note that the room rate is based on 2 guests. Maximum occupancy is 3 adults or 2 adults and 2 children (see Hotel Policies). The extra-bed is already in the room as a modular sofa.
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Suite
Featuring 1 bedroom and 1 bathroom with a shower, this spacious suite offers a well-fitted kitchen and a terrace. Meals can be prepared in the well-fitted kitchen, which is fitted with a refrigerator, kitchenware and a microwave. Boasting a balcony with pool views, this suite also offers air conditioning and a TV with cable channels. The unit has 1 bed.
Rates / book on FlyerTrip →Facilities · 57
All facilities & services listed by the hotel (aggregated across sources).
Nearby & map
Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.